Alexis Druss
Summary
Current Sales Associate skilled in executing creative sales strategies and fostering customer satisfaction. Energetic and detail-oriented. Proficient in utilizing new techniques and keeping up with the latest trends in writing.
Overview
4
4
years of professional experience
Work History
Sales Associate/ Lead Airbrush Technician
B-Tan Tanning Salon
11.2021 - Current
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Monitored sales team performance and provided constructive feedback.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
Front Desk
Middletown Veterinary Hospital
02.2021 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures, customer service and issue resolution.
- Operated multi-line telephone system to answer and direct high volume of calls.
Sales Associate
Sunsational Tanning, Dove Run Centre
02.2020 - 08.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - English
University of Delaware
Newark, DE05.2024
Skills
- Time Management
- Critical Thinking
- Customer Relations
- Social Media Content
- Writing
- Sales Pitching
- Team Collaboration
- Reading Comprehension
- Writing Revision
Intermediate knowledge of American Sign Language and Spanish
- 7 Years of American Sign Language experience
- 2 Years of Spanish experience
Timeline
Sales Associate/ Lead Airbrush Technician
B-Tan Tanning Salon
11.2021 - Current
Front Desk
Middletown Veterinary Hospital
02.2021 - 09.2021
Sales Associate
Sunsational Tanning, Dove Run Centre
02.2020 - 08.2020
Bachelor of Arts - English
University of Delaware
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