Alexis Duiven
Caledonia,MI
Summary
Dynamic professional with a proven track record in security procedures and business management, notably at Michigan Department of Corrections. Excelled in guest relations and client needs assessment, enhancing operational efficiency and customer satisfaction. Skilled in conducting property tours and inspections, demonstrating a keen understanding of state and federal laws.
Overview
8
8
years of professional experience
Work History
Corrections Officer
Michigan Department of Corrections
01.2024 - Current
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Authored incident reports for management on violations and discrepancies.
Real Estate Agent
Bellabay Realty
06.2021 - 10.2023
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Restaurant General Manager
Pizza Hut
04.2021 - 06.2022
- Ordered adequate quantities of food, beverages, equipment, and supplies.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Server
Peppinos
05.2019 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Restaurant Assistant Manager
Pizza Hut
06.2016 - 05.2019
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Assembled salad bases ahead of peak times and placed in refrigeration unit.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
Skills
- Security Procedures
- Business Management
- Guest Relations
- State and federal laws knowledge
- Visitation guidelines understanding
- Client Needs Assessment
- Property tours and inspections
Timeline
Corrections Officer
Michigan Department of Corrections
01.2024 - Current
Real Estate Agent
Bellabay Realty
06.2021 - 10.2023
Restaurant General Manager
Pizza Hut
04.2021 - 06.2022
Server
Peppinos
05.2019 - 08.2021
Restaurant Assistant Manager
Pizza Hut
06.2016 - 05.2019