Alexis Dunn
Summary
Dedicated Medical Assistant with a proven track record at Clark Regional Medical Center, excelling in patient care and communication. Skilled in HIPAA compliance and patient scheduling, I foster trust and satisfaction through compassionate interactions. Committed to enhancing operational efficiency and patient outcomes while maintaining a safe clinical environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Clark Regional Medical Center
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
State Registered Nurse Aide
Windsor Regency Care
07.2022 - 09.2023
- Improved patient care by providing accurate and timely assistance to nursing staff.
- Promoted a culture of teamwork and collaboration within the healthcare team by actively participating in staff meetings, trainings, and workshops related to nursing aide practice.
- Increased family satisfaction by addressing their concerns promptly and professionally, maintaining open lines of communication about their loved ones' care.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information regarding patient status to incoming nurses aides.
- Assisted in administering care to residents with wounds, injuries, illnesses, or disabilities.
- Assisted residents with activities of daily living.
- Assisted feeding residents.
- Assessed residents vital signs and reported any abnormal vitals to the nurse.
- Reported any additional abnormalities to the nurse.
- Enhanced patient comfort with attentive listening and empathetic communication skills.
Medical Assistant Internship
UK Medicine Specialties & UK Polk Dalton Clinic
04.2023 - 06.2023
- Prepared treatment rooms for patients by cleaning and restocking supplies.
- Assisted with patient intake.
- Assessed and documented the vital signs of patients in their charts.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
- Medication administration to pediatric and adult patients including vaccines.
- Assisted with EKGs.
- Assisted with an in office procedure (Fibroscan).
- Educated patient about medications, procedures, and physician instructions.
Production Machine Operator
Nestle
11.2017 - 03.2022
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
- Maintained product safety (HACCP).
State Registered Nurse Aide
Wolfe County Health and Rehabilitation Center
05.2016 - 11.2017
- Improved patient care by providing accurate and timely assistance to nursing staff.
- Promoted a culture of teamwork and collaboration within the healthcare team by actively participating in staff meetings, trainings, and workshops related to nursing aide practice.
- Increased family satisfaction by addressing their concerns promptly and professionally, maintaining open lines of communication about their loved ones' care.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information regarding patient status to incoming nurses aides.
- Assisted in administering care to residents with wounds, injuries, illnesses, or disabilities.
- Assisted residents with activities of daily living.
- Assisted feeding residents.
- Assessed residents vital signs and reported any abnormal vitals to the nurse.
- Reported any additional abnormalities to the nurse.
- Enhanced patient comfort with attentive listening and empathetic communication skills.
Cashier/Customer Service Sales Associate
Dairy Queen Grill & Chill Restaurant
10.2015 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Exceeded customer expectations.
- Expressed excellent leadership skills.
- Maintained a clean, tidy, and safe work environment.
Education
Associate of Science - Practical Nursing
Bluegrass Community And Technical College
Lexington, KY05-2027
Diploma - Comprehensive Medical Assisting
MedQuest College
Lexington, KY10-2023
High School Diploma -
Wolfe County High School
Campton, KY05-2016
Skills
- HIPAA compliance
- Professional
- Compassionate Understanding
- Compassionate
- Excellent communication
- Teamwork
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Clark Regional Medical Center
09.2023 - Current
Medical Assistant Internship
UK Medicine Specialties & UK Polk Dalton Clinic
04.2023 - 06.2023
State Registered Nurse Aide
Windsor Regency Care
07.2022 - 09.2023
Production Machine Operator
Nestle
11.2017 - 03.2022
State Registered Nurse Aide
Wolfe County Health and Rehabilitation Center
05.2016 - 11.2017
Cashier/Customer Service Sales Associate
Dairy Queen Grill & Chill Restaurant
10.2015 - 05.2016
Associate of Science - Practical Nursing
Bluegrass Community And Technical College
Diploma - Comprehensive Medical Assisting
MedQuest College
High School Diploma -
Wolfe County High School
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