Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Estimator
Crash Champions Collision Repair
07.2022 - Current
Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Performed vehicle inspections to assess the extent of damage and prepare estimates for repair costs.
Adhered to DRP insurance procedures and rates applicable to estimates.
Estimator
Olathe Dodge Collision
12.2022 - 06.2023
Build a relationship with vehicle owners, repairers and examine damaged vehicles to determine extent of structural, body, mechanical and interior damage.
Managed multiple projects simultaneously while maintaining high quality standards throughout the estimating process.
Verified accuracy of final invoice documents prior to submitting them for payment processing.
Caseworker
Youngwilliams
04.2022 - 07.2022
Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
Prepares cases and the necessary legal and/ or administrative documents for review and approval by staff attorney and/ or administrator/ supervisor.
Identifies administrative and legal remedies needed for enforcement of support orders.
Operations Support Specialist
Yellow Freight
04.2021 - 03.2022
Work closely with field personnel to resolve driver events.
Monitor and coordinate federal and regulatory compliance activities.
Work in multiple software applications to identify resolution to driver events.
Team Lead
Goodwill
09.2020 - 04.2021
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Packer/Data Entry
TVH Parts Co
03.2020 - 07.2020
Prepared documents such as bills of lading, invoices, manifests, and purchase orders.
Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
Created spreadsheets to track data entries.
Data Clerk Entry
Kubota Tractor Corporation
02.2019 - 11.2019
Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Detail Manager
J Wolfe Outlet
06.2018 - 02.2019
General office duties such as documenting, filing, record keeping, etc.
Trained new detailers on proper techniques for cleaning vehicles according to industry standards.
Organized monthly meetings with staff members to discuss goals, objectives and strategies for improving service delivery.
Customer Service Representative
Xerox- Verizon Project
06.2016 - 05.2018
Answered customer inquiries and provided accurate information regarding products and services.
Set up and activated customer accounts.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Education
Kansas City Kansas Community College
Tonganoxie High School
Skills
MS Office/Google proficient
Proficient in Intuit Programs
Typing 60 WPM
Time Management Skills
Complex problem-solving skills
Customer Service skills
Supervisor/Warehouse Management
Proficient in CCC
Estimate Preparation
Document Management
Invoice Processing
Scheduling
References
Kyle Knutson, 913.696.6100,
Corbin Hofstetter, 913.238.9040
Cody Manning, 702.354.8995
Timeline
Estimator
Olathe Dodge Collision
12.2022 - 06.2023
Estimator
Crash Champions Collision Repair
07.2022 - Current
Caseworker
Youngwilliams
04.2022 - 07.2022
Operations Support Specialist
Yellow Freight
04.2021 - 03.2022
Team Lead
Goodwill
09.2020 - 04.2021
Packer/Data Entry
TVH Parts Co
03.2020 - 07.2020
Data Clerk Entry
Kubota Tractor Corporation
02.2019 - 11.2019
Detail Manager
J Wolfe Outlet
06.2018 - 02.2019
Customer Service Representative
Xerox- Verizon Project
06.2016 - 05.2018
Kansas City Kansas Community College
Tonganoxie High School
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