Closed 13 deals per month (100% quota attainment) by providing tailored, consultative solutions that addressed client needs for online ordering and integrations.
Led 30+ live product demos per month, simplifying complex product features and demonstrating real-world applications, resulting in a 15% increase in deal sizes.
Reduced sales cycle by 40% by proactively addressing technical concerns and providing quick, accurate answers, improving decision-making speed for clients.
Collaborated with engineering and product teams to address client questions on integrations, ensuring smooth transitions to ChowNow’s platform.
Drove 20% increase in full-platform adoption, helping clients leverage ChowNow’s full suite of tools beyond just marketplace listings, enhancing overall customer engagement.
Sales Development Representative
ChowNow
Los Angeles, CA
07.2023 - 09.2024
Utilize CRM Systems to efficiently manage prospect interactions and sales pipelines.
Effectively communicate with a diverse set of stakeholders, understanding their needs, and presenting ChowNow's value proposition.
Proactively source and engage with restaurants that align with the ChowNow platform.
Maintain an awareness of market conditions, adapting sales approaches to reflect the evolving landscape and highlight ChowNow's relevance.
Exceeded a quota attainment of over 90%
Research Assistant
University Of California, Irvine
Irvine, CA
02.2023 - 06.2023
Conducted weekly market research in collaboration with tenured faculty to analyze industry trends.
Performed data queries in Excel to structure and interpret market data for research insights.
Executed targeted cold outreach via social media, phone calls, and emails to engage key stakeholders and gather market intelligence.
Managed customer relationships by tracking outreach interactions and maintaining organized communication records.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group