Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Data Technician
Black Ops Tech LLC
New York, NY
01.2020 - Current
Proficient in structured cabling installation and termination
Experience with digital media installation and configuration
Knowledgeable in point of sale system setup and maintenance
Skilled in CCTV installation, setup, and troubleshooting
Analyzing data while assisting customers
Excellent communication and interpersonal skills
Detail-oriented with a focus on quality and accuracy
Store Owner
LuvLynn LLC
The Bronx, NY
03.2017 - 01.2020
Handling all financial aspects of the business, including budgeting, forecasting, managing cash flow, setting prices, negotiating with suppliers, and ensuring profitability.
Providing exceptional customer service to build loyalty and ensure customer satisfaction. This includes assisting customers with their purchases, addressing inquiries and concerns, and handling returns and exchanges.
Cultivating long-term relationships with clients through exceptional service, this includes following up with clients to ensure satisfaction and address any issues.
Developing and refining the business plan, setting short-term and long-term goals, and devising strategies to achieve them.
Teller
JPMorgan Chase
New York, NY
03.2015 - 03.2016
Cash handling such as conducting various cash transactions such as deposits, withdrawals, and cashing checks accurately and efficiently while adhering to bank policies and procedures.
Providing excellent customer service by greeting customers, answering inquiries, and addressing their banking needs.
Processing various banking transactions, including issuing cashier's checks, money orders, traveler's checks, and processing wire transfers.
Assisting customers with account-related activities such as account inquiries, balance inquiries, and account maintenance tasks like updating personal information or ordering checks.
Education
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY
06-2017
Skills
Effective Communication
Detail-Oriented
Patient Assistance
Proactive Approach
Languages
English
Professional
Spanish
Professional
Timeline
Data Technician
Black Ops Tech LLC
01.2020 - Current
Store Owner
LuvLynn LLC
03.2017 - 01.2020
Teller
JPMorgan Chase
03.2015 - 03.2016
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
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