Hi, I’m
Alexis Estes
New Caney,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
years of professional experience
Work History
Brunettes with Brooms Cleaning ServiceNew Caney, TX
Business Owner
08.2023 - Current
Job overview
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Set pricing structures according to market analytics and emerging trends.
- Delivered excellent customer service to clients and fellow employees.
24/7 Mobile Notary ServiceNew Caney, TX
Notary Public
09/ - Current (23 years & 4 months)
Job overview
- Verified customer signatures and identification documents.
- Prepared and notarized legal documents such as deeds, mortgages, contracts, affidavits, and powers of attorney.
- Maintained records of all notarial acts performed.
- Followed state laws regarding proper completion of notarial acts.
- Scheduled appointments with customers in need of Notary services.
Resaleshopaholic New Caney, TX
Business Owner
09.2013 - 05.2018
Job overview
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Set pricing structures according to market analytics and emerging trends.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
The Company of Others Advertising AgencyHouston, TX
Billing Specialist
07.2010 - 08.2013
Job overview
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Generated periodic reports summarizing account balances and collection activities.
- Provided support to other departments within the organization as needed.
- Investigated and resolved issues to maintain billing accuracy.
- Worked with team members and leadership to identify and develop process improvements.
Education
Loan Signing System, Online
Notary Public
Champion School of Real Estate, Houston, TX
Not Licensed
Skills
- Quickbooks Expertise
- Document Management
- File Management
- Account Management
- Customer Retention
- Problem Resolution
- Invoice Processing
- Billing Dispute Resolution
- Customer Account Management
- Bookkeeping
- Business Administration
- Vendor Relationship Management
- Process Improvement
Timeline
Business Owner
Brunettes with Brooms Cleaning Service
08.2023 - Current
Notary Public
24/7 Mobile Notary Service
09/ - Current (23 years & 4 months)
Business Owner
Resaleshopaholic
09.2013 - 05.2018
Billing Specialist
The Company of Others Advertising Agency
07.2010 - 08.2013
Loan Signing System
Notary Public
Champion School of Real Estate
Not Licensed
Similar Profiles
Pricila JuarezPricila Juarez
Professional Cleaner at Busy Brooms Cleaning ServiceProfessional Cleaner at Busy Brooms Cleaning Service
Merlin Del PinoMerlin Del Pino
Manager at Busy Brooms Comercial CleaningManager at Busy Brooms Comercial Cleaning
Katharin ManleyKatharin Manley
Commercial Janitorial Cleaner at Rags, Brooms, MopsCommercial Janitorial Cleaner at Rags, Brooms, Mops