Store Manager
State of Kid
Miami, Florida
11.2023 - Current
- Recruited, trained and supervised new employees. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained accurate records of employee performance reviews.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets. Monitored progress by establishing plans, budgets and measuring results.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Reviewed invoice documents from vendors prior to making payment disbursements.
- Oversaw setup of decorations, equipment and furniture in accordance with established standards.
- Ensured the venue was ready before the start of each event by conducting site visits prior to the day of the event.
- Assisted guests with special requests or needs throughout duration of the event.
- Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
- Attended and participated in industry events.