Alexis Ferro
Saint Augustine,FL
Summary
Experienced healthcare professional specializing in clinical and administrative functions. Demonstrates strong skills in patient engagement and medical record oversight, enhancing support for medical teams. Noted for flexibility and teamwork, adept at navigating changing priorities to optimize patient care. Focused on driving team success and advancing professional skills.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Cancer Specialist of North Florida
04.2023 - 01.2026
- Improved clinic workflow by efficiently coordinating patient appointments and intake processes.
- Maintained organized medical records through diligent documentation efforts during patient intake.
- Collected diagnostic lab specimens while monitoring vital signs for accurate assessments.
- Instructed patients on treatment plans, promoting better understanding and adherence.
- Optimized data management with implementation of electronic health record systems.
- Conducted training for new staff on operational best practices and policies.
- Ensured high standards of cleanliness in clinical settings through effective sanitation measures.
- Assisted physicians during examinations to facilitate efficient patient care.
- Assisted in patient intake and registration processes to ensure smooth workflow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Brand Associate
Old Navy Outlet
11.2022 - 04.2023
- Treat customers and employees with respect, promote loyalty, engage with customers, be accountable, maintain a clean work center, handle customer interactions professionally and execute operational processes efficiently.
Cashier
Buc-Ees
01.2021 - 05.2021
- Provided fast, friendly, and accurate check services for all customers.
- Helped execute a clean, friendly and in-stock experience for every customer as that was our motto.
- Managed cash register operations, ensuring balanced till at end of shifts.
- Accurately transacts customer items for checkout on POS units and all acceptable methods of payment.
- Transact beer purchases in accordance with all state alcoholic beverage laws.
- Knowledge of cigarette and tobacco laws.
- Coffee bar duties (staying on task and being aware of the time as for when to brew a new pot and when to discard the old one. Keeping the area clean and well stocked. Cleaning equipment.)
Nanny
Private Family
03.2015 - 05.2021
- Ensured the safety of children with both indoor and outdoor activities as well as provided transportation.
- Changed diapers and prepared bottles when deemed appropriate.
- Prepared meals and assisted with homework when needed.
- Set up play dates and prepared little ones for nap time.
- Coordinated daily schedules, ensuring timely meals, naps, and recreational activities.
Extended-Day Counselor
Village Extended Day Services
08.2020 - 02.2021
- Supervised and monitored children at all times.
- Assisted in setting up correct equipment for both indoor and outdoor activities for each day.
- Kept track of the times the children would arrive and depart from the program.
- Kept detailed records of each child’s whereabouts.
- Assisted in preparing snacks for children.
- Cleaned up after snack.
- Assisted lead teacher with closing.
Sales Associate
Aéropostale
01.2018 - 08.2018
- Provided expertise and support to clientele and team members regarding products.
- Offered client recommendations of accessories and complementary offers.
- Processed returns and incident reports.
- Operated cash register and reported daily monetary allocations.
- Assisted in maintaining a well-organized work environment.
- Focused and committed to integrating compliance and work ethics into the everyday business operations.
- Key Achievement: Received recognition for exceptional customer service to clients
Internship
St. Jude Children’s Research Hospital
07.2018 - 07.2018
- Enhanced the patients care experience by providing a personal touch in a highly technical environment.
- Served as an ambassador among the hospital and the patients, visitors, the community, employees and fellow volunteers.
- Assisted the professional and technical staff with the non-professional aspects of their work.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
CMA Program -
St. Johns River State College
Orange Park, FL07.2023
Associates in Arts - undefined
St. Johns River State College
St. Augustine, FL04.2021
High School - undefined
Allen D. Nease Senior High School
Ponte Vedra, FL05.2018
Skills
- CPR and BLS certification
- Vital signs monitoring
- Anatomy and physiology knowledge
- Microsoft Office proficiency
- Effective communication skills
- Time management strategies
- Cleanliness standards maintenance
- Clinical skills proficiency
- Computer application proficiency
- Empathy in interactions
- Teamwork principles
- Telephone etiquette mastery
- Multitasking abilities
- Organizational effectiveness
- HIPAA compliance
- Customer service
- EMR / EHR
- Direct patient care
- Clinical documentation
- Maintaining confidentiality
Timeline
Medical Assistant
Cancer Specialist of North Florida
04.2023 - 01.2026
Brand Associate
Old Navy Outlet
11.2022 - 04.2023
Cashier
Buc-Ees
01.2021 - 05.2021
Extended-Day Counselor
Village Extended Day Services
08.2020 - 02.2021
Internship
St. Jude Children’s Research Hospital
07.2018 - 07.2018
Sales Associate
Aéropostale
01.2018 - 08.2018
Nanny
Private Family
03.2015 - 05.2021
Associates in Arts - undefined
St. Johns River State College
High School - undefined
Allen D. Nease Senior High School
CMA Program -
St. Johns River State College