Alexis Folkerts

- Currently awaiting start date and location

• Shadowed current social worker through Medicaid and Medicare situations
• Collaborated with team members to develop outreach strategies, improving local engagement and awareness.
• Currently in the process of creating funding and a grant to allow other social work students to shadow a social worker and gain valuable experiences.

• Organized patient billing services, being held to a professional standard, collaborating with a team, maintaining one's own schedule, and maintaining confidentiality with all work related matters.
• Coordinated communication between departments to streamline patient service and improve response times.
• Supported staff in training new clerks on operational procedures and patient interaction protocols.
• Maintained an orderly office environment by efficiently organizing paperwork, equipment, and supplies within designated storage areas.
• Processed patient account information accurately, ensuring compliance with financial policies and regulations.

• Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
• Collaborated with team members to maintain visual merchandising standards, ensuring an inviting store environment.
• Assisted in inventory management, tracking stock levels and contributing to efficient replenishment processes.
• Executed promotional displays and signage, aligning with marketing initiatives to boost product visibility.
• Resolved customer inquiries and concerns promptly, maintaining high satisfaction levels through effective communication skills.