Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ALEXIS FRANCIS

Macclenny,FL

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor.


High-speed, wired, and reliable internet connection. Dedicated home office space with a quiet environment for focused work.


Two 24" monitors and a highly reliable Desktop Computer.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service

New World Sports Complex
03.2022 - Current
  • Checked customer prices and processed sales by scanning barcodes
  • Help customers with their general problems
  • Provide support and assistance to customers who have problems with the service
  • Double-check promotions and discount policies, as well as follow up on money transfers and customer debts
  • Help customers with their problems
  • Product branding and marketing
  • I'm figuring out how much something costs
  • I'm restocking inventory and coordinating with coworkers.
  • Maintained relationships with clients through punctuality and excellent customer service.

Quick Service Food Beverage

Disney World
01.2023 - 03.2023
  • I'm restocking inventory and coordinating with coworkers
  • Help customers with their general problems
  • Provide support and assistance to customers who have problems with the service
  • Provide customers with information about their charges
  • Kept an eye on customers for signs of security issues and reported them to management.

Cashier

Burger King
11.2019 - 03.2022
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

Education

High School Diploma -

Baker County High School

BBA -

Post University
Waterbury, CT
08.2026

Skills

  • Organization
  • Regulatory Compliance
  • Operational Improvement
  • Customer Service
  • Problem Resolution
  • Computer literate
  • High volume transactions
  • Cash drawer balancing
  • Heavy lifting
  • Money management
  • Cash register operations
  • Sales
  • Customer needs assessment
  • Excellent verbal and written communication skills
  • Active listening and empathy in customer interactions
  • Proficient in using CRM software and virtual communication tools
  • Strong problem-solving and conflict resolution abilities
  • Self- motivated and adept at time management in a remote setting
  • Adaptability to change customer demands and expectations

Certification

Cardiopulmonary resuscitation Certification

References

References available upon request.

Timeline

Quick Service Food Beverage

Disney World
01.2023 - 03.2023

Customer Service

New World Sports Complex
03.2022 - Current

Cashier

Burger King
11.2019 - 03.2022

High School Diploma -

Baker County High School

BBA -

Post University

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ALEXIS FRANCIS