Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
References
BusinessAnalyst

Alexis Frank

Spokane,Washington

Summary

Residential Counselor and mentoring specialist driven to promote client health and safety by actively listening. I then proactively respond by showing compassion and offering constructive input. Energetic and motivated individual who is highly organized and skilled at balancing the needs of clients. Accurate, assertive and adaptable who can effectively multi-task in challenging situations and meet critical expectations. I believe I will make a great asset to your team because I am honest, dependable, and disciplined.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Family Skills Coach

Rising Strong | Catholic Charities
Spokane, WA
09.2020 - 08.2021
  • Modeled prosocial behavior and assist in conflict management
  • Assist in keeping residents focused on recovery
  • Monitor and document family actives and behaviors
  • Conduct scheduled and random urinalysis
  • Lead groups and discussions as needed.

PEC Driver & Warehouse Associate

Centerline
Portland, OR
12.2019 - 09.2020

Caterpillar Short Haul Driver

CRST Dedicated Services
Cedar Rapids, IA
03.2018 - 01.2019

XPO Logistics Dedicated Route Driver

CRST Van Expedited
Cedar Rapids, IA
12.2015 - 11.2017
  • Maintain prompt on-time pickup and deliveries, while fostering positive customer relations during all interactions
  • Prioritized the safety and efficiency of the equipment operated
  • Coordinate with other drivers to ensure on time load pickup and prompt delivery
  • Maintain consistent communication with driver manager throughout trips.

Supervisor

Morning Star Boys Ranch
Spokane, WA
08.2013 - 05.2015
  • Foster a positive environment on the living unit, including a cooperative, unified team-based approach among staff and residents
  • Establish and monitor training and staff meeting schedule
  • Ensure that all DOH, DBHR, and State regulations are being met in the unit.

Milieu Manager - Milieu Treatment Counselor

Excelsior Youth Center
Spokane, WA
01.2010 - 08.2013
  • Assist in the development and implementation of the treatment plan
  • Provide direct one on one supervision to the work team
  • Develop and maintain the staff schedule ensuring appropriate coverage on all shifts
  • Provide training to new staff as well as any refresher training to current employees
  • Ensure a safe and therapeutic environment for male youth
  • Communicate with all staff, clients, clinicians, and administration any needs for the unit
  • Maintain communication and stability during crisis situations
  • Act as the campus manager on designated days
  • Provide daily accounts on each clients' activities
  • Notify maintenance of any hazards of the facility and following up on needs not being met.

Bartender

Sam and Doms
Spokane, WA
09.2023 - Current
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Performed opening and closing duties including restocking supplies.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Planned and coordinated special events to boost customer numbers and profits.

Juvenile Corrections Training Officer

Martin Hall Juvenile Detention Center
Medical Lake, WA
02.2008 - 01.2010
  • Monitor staff performance and provide scheduled and as needed training
  • Oversaw juveniles in a correctional residential facility setting
  • Maintained the custody and control of inmates housed in maximum security units
  • Conducted routine and emergency head counts
  • Searched the building and grounds, living quarters and work areas for contraband
  • Prepared, processed and maintained forms, reports, logs, records and activity journals
  • Supervised youth's daily activities including school, meals and recreation time
  • Established healthy relationships and maintained professional boundaries with resident offenders in the institution
  • Supervised and directed juvenile movement during various activities on and off campus
  • Trained to physically restrain juveniles when disturbances required physical intervention.

Education

Associate of Arts - Liberal Arts

Spokane Community College
01.2008

Bachelor of Science - Counseling And Applied Psychological Science

Arizona State University
Tempe, AZ

Skills

  • Certified Peer Support
  • Crisis intervention
  • Critical thinking interventionist
  • Daily living activities educator
  • Proactive response specialist
  • Social skills teacher
  • Day treatment programming
  • Treatment and discharge planning
  • Behavior Management

Accomplishments

  • Participated in a weekly Steering Committee rewriting the facility policy and procedure manual, mission and vision statement.
  • Letter of Commendation for maintaining facility safety during a situation that required SWAT response
  • Letter of Commendation for assisting in a security breach
  • Letter of Commendation for providing first aid to an inmate who attempted suicide
  • 3 year Dedication and Commitment award

Certification

  • Washington State Peer Counseling Certification

Timeline

Bartender

Sam and Doms
09.2023 - Current

Family Skills Coach

Rising Strong | Catholic Charities
09.2020 - 08.2021

PEC Driver & Warehouse Associate

Centerline
12.2019 - 09.2020

Caterpillar Short Haul Driver

CRST Dedicated Services
03.2018 - 01.2019

XPO Logistics Dedicated Route Driver

CRST Van Expedited
12.2015 - 11.2017

Supervisor

Morning Star Boys Ranch
08.2013 - 05.2015

Milieu Manager - Milieu Treatment Counselor

Excelsior Youth Center
01.2010 - 08.2013

Juvenile Corrections Training Officer

Martin Hall Juvenile Detention Center
02.2008 - 01.2010

Associate of Arts - Liberal Arts

Spokane Community College

Bachelor of Science - Counseling And Applied Psychological Science

Arizona State University

References

Bethany Yates, Jennifer Pederson, Alicia Mullinex

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