Alexis Gales
Clarksville,TN
Summary
A hardworking and passionate job seeker with solid organizational skills eager to secure an entry-level Human Resource position. Ready to help the team achieve company goals.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
SSG Glen H. English Jr. Army Education Center
07.2023 - Current
- Welcome visitors and service members by greeting and answering or directing inquiries
- Screen and respond to emails, messages, and other correspondence, freeing up senior management
- Clear service members from education center that are PCS and ETS
- Assist service members in signing up for tuition assistance, credentialing assistance, and creating education goals
- Display professional standards at the reception desk to impress visitors and service members
- Support office security by following safety procedures and controlling access via reception desk
Assistant Catering Manager
Classic Touch Catering
05.2019 - Current
- Schedule, organize, and lead food tastings to facilitate selections and surpass expectations
- Coordinate, supervise, and schedule staff
- Prepare a detailed consolidated inventory and reports for supplies like ingredients, food, beverage, and room rentals
- Successfully cater for graduations, holidays parties, corporate functions, weddings, birthday parties, and retirement parties
- Ensure that the organization complied with the current health and safety regulation
- Respond to customer inquiries and concerns and address customer complaints providing an optimal experience
Deli Clerk
Kroger
04.2018 - 07.2023
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness
- Created aesthetically pleasing food arrangements for special orders and party trays
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Oversaw all daily operations, including supervising employees in various duties like cooking, cleaning, packaging, and operating counters
- Provided accurate and appropriate information to customers' inquiries daily and addressed complaints through phone or in person
Planning and Scheduling Assistant
Mayfield Consumer Products
05.2015 - 04.2018
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Authorized and distributed purchase orders for raw materials for production vendors
- Managed vendor accounts, delivered correspondence with vendors, processed returns, and tracked goods
- Collaborated with quality team to monitor inventory daily and investigate any discrepancies
- Provided reminder calls to clients prior to scheduled visits
Education
Master of Science - Human Resource Management
Austin Peay State University
Clarksville, TN08.2025
Bachelor of Science - Health And Human Performance
Austin Peay State University
Clarksville, TN08.2022
Skills
- Quality Customer Service
- Problem-Solving
- Inventory Management
- Attention to detail
- Microsoft Office Expertise
- Time Management
- Prioritization
- Effective Teamwork
- Organization
- Document Preparation
- Scheduling
- Filing systems
Accomplishments
- 2023 Customer Service Excellence Award (SSG Glen H. English Jr. Army Education Center)
- 2022 Employee Of The Month ( Kroger)
Timeline
Receptionist Administrator
SSG Glen H. English Jr. Army Education Center
07.2023 - Current
Assistant Catering Manager
Classic Touch Catering
05.2019 - Current
Deli Clerk
Kroger
04.2018 - 07.2023
Planning and Scheduling Assistant
Mayfield Consumer Products
05.2015 - 04.2018
Master of Science - Human Resource Management
Austin Peay State University
Bachelor of Science - Health And Human Performance
Austin Peay State University
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