Alexis Garcia
Sales Agent
Yuma,AZ
Summary
Dynamic and adaptable team leader with an exceptional work history, underpinned by a motivational approach and a positive attitude. Proficient in training staff members, orchestrating efficient daily planning, and managing scheduling and customer service demands through organized strategies. A forward-thinking and industrious professional, my communication style emphasizes diplomacy to ensure maximum engagement and satisfaction.
As an adept problem-solver with a goal-oriented mindset, I'm determined to maximize profits and bring value to my team. My expertise in material procurement, combined with excellent negotiation skills, consistently results in reduced costs. Further, my proficiency in cross-selling bolsters profitability while ensuring customer needs are comprehensively addressed. My focus is always on delivering the best outcomes for both the company and the customer.
Overview
9
9
years of professional experience
Work History
Co-Manager
84 Lumber Company
09.2020 - Current
- Procurement Expertise : Proven ability to manage procurement processes, including selecting and ordering quality hardware, fasteners, trim, and various building materials.
- Supplier Relations : Strong experience in fostering and maintaining relationships with suppliers to ensure best prices, quality, and timely delivery of materials.
- Inventory Management : Skilled in inventory control and management, ensuring optimal stock levels are maintained to meet customer demands without incurring unnecessary costs.
- Customer Service : Excellent customer service skills, with the ability to understand and fulfill the specific needs of both company projects and walk-in customers.
- Negotiation : Demonstrated ability in negotiating contracts and prices with suppliers to achieve the best possible terms.
- Knowledge of Building Materials : Comprehensive knowledge of a wide range of building materials, including their applications and characteristics, aiding in the selection of the most appropriate product for each project.
- Project Management : Capable of managing multiple procurement projects simultaneously, ensuring all materials are procured in a timely manner to prevent any delays in the building process.
- Cost Optimization : Proven track record of cost optimization by identifying cost-effective suppliers and products, negotiating favorable terms, and minimizing wastage.
Long-Term Substitute Teacher
Gadsden Elementary School District 32
09.2019 - 02.2020
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Taught music for grades K-6, successfully delivering seamless teaching for music elective.
Lead Generator
DreamStyle Remodeling Inc
03.2019 - 09.2019
- Scheduled sales appointments to discuss products and services and to close qualified leads.
- Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
Customer Service Advocate
Convey Health Solutions
12.2018 - 02.2019
- Helped a large volume of customers every day with positive attitude and focus on customer satisfaction.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Completed opening and closing functions to meet operational needs.
Sales Manager
Cricket Wireless Authorized Retailer
02.2016 - 10.2018
- Trained effectively Sales Advocates in effective ways to sell and how to build a sense of service to consumers.
- Organized and staffed 4 stores in different locations that fall in compliance with Cricket Corporate Regulations
- Fully implemented the Cricket philosophy in #GTES (Going The ExtraSmile) and #STSA (Something To Smile About) provided me and the advocates I trained the way to increase sales and create a long lasting relationship with consumers that keeps customers with Cricket Wireless for years
- Established a groundbreaking record of 103% sales growth for one location in Somerton, AZ alongside my team
- Organize products through IQmetrix POS Systems on a regular basis for maintenance of a healthy inventory
- AT&T Outbound Sales/Inbound Customer Service, Advanced Call
Sales Agent/CSR, Sales
Advanced Call Center Technologies San Luis
04.2014 - 02.2016
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Engaged with customers to build rapport and loyalty.
Education
Associate of Arts - Music
Arizona Western College
Yuma, AZHigh School -
San Luis High School
San Luis, AZSkills
- Complex Problem-Solving
- Capital Expenditures Oversight
- Team Meetings
- Operations Oversight
- Records Management
- HIPAA Compliance
- Active Listening
- Quality Control
- Practice Management Compliance
- Market Research
- Customer Satisfaction
- Personnel Supervision
- Team Training
Additional Information
- AWARDS , Nominee for Salesperson of the Year - No Hassle Wireless LLC, Cricket Wireless Authorized Retailer 2017 Ranked #1 for 4th Quarter Sales in the Southwest Region - No Hassle Wireless LLC, Cricket Wireless Authorized Retailer 2017
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hobbies: Music Performance
Trombone Performance : A passionate and dedicated trombonist, frequently performing with various music groups across a wide range of genres, from classical orchestral music to jazz and popular music. This hobby has not only provided a creative outlet but also honed my abilities in collaboration, adaptability, and performance under pressure. These experiences have enriched my ability to understand diverse perspectives, enhancing my adaptability in different professional environments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The greatest sin is mediocrity.
Anthony Bourdain
Timeline
Co-Manager
84 Lumber Company
09.2020 - Current
Long-Term Substitute Teacher
Gadsden Elementary School District 32
09.2019 - 02.2020
Lead Generator
DreamStyle Remodeling Inc
03.2019 - 09.2019
Customer Service Advocate
Convey Health Solutions
12.2018 - 02.2019
Sales Manager
Cricket Wireless Authorized Retailer
02.2016 - 10.2018
Sales Agent/CSR, Sales
Advanced Call Center Technologies San Luis
04.2014 - 02.2016
Associate of Arts - Music
Arizona Western College
High School -
San Luis High School
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