Summary
Overview
Work History
Skills
Professional Highlights
Timeline
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ALEXIS GARDNER

St. George

Summary

Experienced operations and management professional with over 7 years of leadership across dealership, service, and administrative roles. Proven ability to drive revenue growth, manage multi-million-dollar claims and financial processes, and maximize customer satisfaction. Skilled in financial reconciliation, account management, vendor negotiations, and operational process improvement. Recognized as a self-starter who adapts quickly to new challenges and leads teams with collaboration and accountability. Dedicated to delivering leadership, efficiency, and profitability while maintaining a positive, professional approach.

Overview

8
8
years of professional experience

Work History

Operations Manager

Monument-Solar LLC
Hurricane
02.2025 - Current
  • Formalize and oversee daily operations for a growing off-grid solar company, including scheduling, installation coordination, and vendor management.
  • Implemented foundational financial and operational processes including bookkeeping, expense tracking, and cost-control strategies.
  • Developed installer and referral partner networks to support growth targets and national expansion.
  • Prepared operational processes for scalability, positioning the company for multimillion-dollar growth.

Senior Service Advisor

Parris RV
Murray
09.2021 - 02.2025
  • Generated $50,000-$80,000 in monthly service revenue while managing up to 130 repair orders monthly with accuracy and efficiency.
  • Managed complex warranty approvals, insurance claims, and extended service plans ensuring timely financial reconciliation.
  • Performed service management functions including technician dispatching, warranty coordination, and issue resolution.
  • Mentored new service writers to improve accuracy, speed, and customer satisfaction.

Warranty Manager

Sierra RV
Marriott-Slaterville
06.2020 - 09.2021
  • Processed high volumes of warranty claims, collaborating with manufacturers to secure timely payments and resolve disputes.
  • Oversaw claims accounting functions including reconciliations, reporting, and financial follow-ups.
  • Streamlined claim cycle times by coordinating across accounting and service departments.
  • Ensured compliance with manufacturer requirements and confidentiality standards.

Administrative Manager - Purchasing Department

RC Willey
South Salt Lake City
03.2018 - 06.2020
  • Directed multimillion-dollar procurement operations across multiple locations, overseeing supplier contracts and purchasing plans.
  • Managed claims reconciliation and financial reporting to support executive-level decision-making.
  • Negotiated contracts and implemented cost-control measures to reduce operational expenses.
  • Supervised and developed administrative staff to achieve departmental goals.

Skills

  • Large-Scale Claims & Financial Reconciliation
  • Accounts Payable/Receivable Management
  • Multimillion-Dollar Procurement Oversight
  • Account Management & Client Relationships
  • Vendor & Contract Negotiation
  • Budgeting, Forecasting & Cost Control
  • Operational Process Improvement
  • Team Leadership & Training
  • Regulatory Compliance & Documentation
  • Cross-Functional Collaboration

Professional Highlights

  • Generated consistent monthly revenues of $50K-$80K while managing up to 130 repair orders per month, ensuring accurate financial tracking and timely payment reconciliation.
  • Directed multimillion-dollar procurement and claims operations, implementing cost-control measures and financial reporting processes that improved profitability and decision-making.
  • Built and led high-performing teams across service, warranty, and operations departments, improving efficiency, reducing claim cycle times, and strengthening customer satisfaction.

Timeline

Operations Manager

Monument-Solar LLC
02.2025 - Current

Senior Service Advisor

Parris RV
09.2021 - 02.2025

Warranty Manager

Sierra RV
06.2020 - 09.2021

Administrative Manager - Purchasing Department

RC Willey
03.2018 - 06.2020

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ALEXIS GARDNER