Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Gardner

Alexis Gardner

Cartersville,GA

Summary

I am a Hardworking and passionate job seeker that has exceptional and strong organization skills, with hands on experience in Leadership Roles, optimizing inventory management, and enhancing safety protocols. Skilled in multiple warehouse systems and team supervision, I successfully improved operational efficiency and accuracy, fostering a compliant work environment. I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience

Work History

Logistics Warehouse Coordinator

Hanwha Q Cells
10.2024 - Current
  • Coordinated daily warehouse operations to ensure efficient inventory management and product distribution.
  • Assisted in optimizing storage layouts to enhance space utilization and streamline workflows.
  • Monitored incoming and outgoing shipments, ensuring accuracy and adherence to safety protocols.
  • Supported team in maintaining accurate inventory records using warehouse management systems.
  • Implemented safety procedures that contributed to a compliant and hazard-free work environment.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Calculated and monitored inventory through SAP tracking spreadsheets.
  • Monitored employee performance and advised managers on necessary improvements to meet targets.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used forklifts and pallet jacks to relocate products.
  • Checked packages and merchandise for damage and notified vendors.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Enforced team adherence to safety regulations and protocols.
  • Monitored progress of tasks to provide feedback for improvement.

Warehouse Associate

UAP Recycling
02.2023 - 11.2024
  • Operated forklifts and pallet jacks for safe material handling and transportation.
  • Sorted and organized recyclable materials according to established guidelines.
  • Conducted quality checks on incoming and outgoing shipments to ensure compliance.
  • Assisted in training new associates on safety protocols and operational procedures.

Claims Analyst

Mohawk Industries Inc
01.2021 - 02.2023
  • Analyzed claims data to identify trends and discrepancies, ensuring accurate processing of claims.
  • Conduct research on claims to accurately approve or deny claim.
  • Reviewed documentation for completeness and compliance with company policies, improving overall accuracy of claims submissions.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume call queues while maintaining professionalism and service quality.
  • Managed high- volume emails professionally and efficiently.
  • Conducted audits of processed claims to ensure adherence to industry regulations and company standards.
  • Utilized CRM software to track customer interactions and ensure timely follow-ups.
  • Monitored claim status updates, providing timely feedback to stakeholders on progress and potential issues encountered.
  • Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
  • Interacted with clients and employees, which helped cultivate positive working relationships.
  • Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
  • Assisted clients throughout the entire lifecycle of their claim, from initial filing to final settlement or denial determination.
  • Examined claims forms and other records to determine insurance coverage.
  • Accurately Provide Chargebacks to distribute payments.


Quality Control Inspector

Mannington Mills
03.2018 - 01.2021
  • Inspected products for defects, ensuring adherence to quality standards.
  • Conducted regular audits of production processes, identifying areas for improvement.
  • Documented inspection results and communicated findings to production teams.
  • Conducted detailed inspections to ensure compliance with quality standards and specifications.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Implemented corrective actions based on inspection outcomes to enhance product performance.
  • Used SAP as well as Excel to search inventory and document product replacements.

Dock Clerk

Mannington Mills Inc.
09.2015 - 03.2018
  • Coordinated inbound and outbound shipments, ensuring accuracy in documentation and timely processing.
  • Managed inventory records using warehouse management systems to track stock levels and order fulfillment.
  • Oversaw loading and unloading of freight, maintaining safety protocols and minimizing damage to goods.
  • Trained new dock staff on operational procedures, enhancing team efficiency and compliance with standards.
  • Implemented process improvements that streamlined dock operations, reducing turnaround times for shipments.
  • Conducted regular audits of dock operations to ensure adherence to safety regulations and quality standards.
  • Conducted regular equipment inspections to prevent operational issues or potential hazards within the workspace.
  • Obtained driver signatures on shipping paperwork and sealed trailers.
  • Prepared detailed reports on dock activities, highlighting key performance indicators for managerial review.
  • Optimized space utilization within the dock area through strategic planning and layout adjustments.
  • Reduced shipping errors with thorough documentation and verification of incoming and outgoing shipments.
  • Coordinated with warehouse staff to ensure timely loading and unloading of merchandise, avoiding delays or complications.
  • Collaborated with team members to maintain a clean and safe working environment, reducing workplace accidents.
  • Ensured accurate shipment tracking by diligently updating and maintaining the database system.

Education

High School Diploma -

Calhoun High School
Calhoun, GA

Skills

  • Shipping and receiving
  • Loading and unloading
  • MS Office
  • SAP
  • AS400
  • RM
  • Warehouse safety
  • Inventory management
  • Forklift operation
  • Pallet jack operation
  • Workplace cleanliness
  • Warehouse organization
  • Shipment coordination
  • Warranty requirements
  • Barcode scanning
  • Order picking
  • Packaging and labeling
  • Storage organization
  • Inventory tracking
  • Product location
  • Cycle counting
  • Product verification
  • Bin consolidation
  • Warehouse management systems
  • Positive attitude
  • Computer skills
  • Warehouse logistics
  • Supply inventory management
  • Decision-making
  • Safety standards
  • Customer relations
  • Basic mathematics
  • Quality assurance
  • Logistics
  • Equipment inspection
  • Microsoft Excel
  • Schedule coordination
  • Material handling and moving
  • Staff training
  • Attention to detail
  • Staff supervision
  • Email and phone communication
  • Supply inventory
  • Freight examination
  • Purchase order verification
  • Clear communication
  • Task delegation
  • Policy and procedure enforcement
  • Workflow coordination
  • Lifting and sorting
  • Order picking and processing
  • Order fulfillment
  • Heavy lifting
  • Safety procedures
  • Daily receipts documentation
  • Team management
  • Word processing
  • Inspection results reports
  • Hazard identification
  • Employee performance evaluation
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Problem-solving abilities
  • Material handling
  • Data entry
  • Warehouse environment safety
  • Quality control

Timeline

Logistics Warehouse Coordinator

Hanwha Q Cells
10.2024 - Current

Warehouse Associate

UAP Recycling
02.2023 - 11.2024

Claims Analyst

Mohawk Industries Inc
01.2021 - 02.2023

Quality Control Inspector

Mannington Mills
03.2018 - 01.2021

Dock Clerk

Mannington Mills Inc.
09.2015 - 03.2018

High School Diploma -

Calhoun High School
Alexis Gardner