Alexis Garza
McKinney,TX
Summary
Detail-oriented and analytical Finance Associate with a strong background in maintaining accuracy, adherence to protocols, and managing sensitive information. Seeking to apply highly developed organizational skills, problem-solving abilities, and a commitment to upholding regulations to a Detention Officer role, ensuring safety, security, and order within a correctional environment.
Overview
7
7
years of professional experience
Work History
Finance Associate
WebTPA
07.2019 - Current
- Process invoices, manage accounts payable, stop pays, check tracers, and transmit positive pay files.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Deposit checks into the correct bank accounts and processed bank and vendor setup forms.
- Analyze financial data, prepared documentation for refunds, and assisted with financial planning processes.
- Maintained a high level of compliance with applicable regulations through regular policy reviews and employee training sessions.
- Evaluated office processes, making suggestions to improve efficiency.
Server
Razzoo's Cajun Cafe
11.2020 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Texas Roadhouse
02.2018 - 10.2020
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Associate of Science - Criminal Justice
Rasmussen University
Mankato, MN07-2026
Skills
- Attentive listening skills
- Effective communication
- Problem-solving skills
- Time management skills
- Attention to detail
- Strong work ethic
- Proficient in Microsoft Word, Excel, and PowerPoint
- Effective conflict resolution
Timeline
Server
Razzoo's Cajun Cafe
11.2020 - 01.2024
Finance Associate
WebTPA
07.2019 - Current
Server
Texas Roadhouse
02.2018 - 10.2020
Associate of Science - Criminal Justice
Rasmussen University
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