Alexis Gomez

• Forged strategic partnerships with complementary businesses to create cross-selling opportunities that benefited both parties involved.
• Stayed updated on industry trends and competitor offerings, positioning our products as superior alternatives in the marketplace.
• Maintained accurate records of customer interactions, ensuring seamless communication and follow-up throughout the sales process.
• Enhanced customer satisfaction with timely troubleshooting and resolution of product-related issues.
• Leveraged CRM tools to track leads, manage opportunities, and optimize overall sales performance throughout the organization.
• Built strong relationships with key accounts, securing repeat business and long-term loyalty from clients.
• Negotiated favorable contracts that aligned with both company goals and client needs, achieving win-win outcomes.
• Delivered comprehensive training sessions to new hires, improving their competency in selling products effectively.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
• Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
• Optimized workflow by effectively prioritizing installation tasks, resulting in timely project completion.
• Fostered culture of continuous improvement, sharing best practices with new installers to elevate team performance.
• Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
• Facilitated smoother installations, organizing tools and materials in advance.

• Implemented effective upselling strategies by identifying additional product needs among existing clientele base.
• Conducted product demonstrations, leading to a better understanding and increased interest among potential clients.
• Negotiated favorable contracts that aligned with both company goals and client needs, achieving win-win outcomes.
• Continuously refined personal sales techniques through regular feedback and coaching sessions with management.
• Coordinated closely with internal teams such as finance and logistics departments to ensure smooth order processing for all clients'' transactions.
• Assisted in the development of sales forecasts and strategies, contributing to the overall growth and success of the organization.
• Maintained accurate records of customer interactions, ensuring seamless communication and follow-up throughout the sales process.
• Developed tailored sales presentations that resonated with diverse audiences and addressed specific pain points effectively.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
• Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
• Installed new locks, door handles, and door closers.
• Collaborated with team members to complete larger repair projects efficiently.
• Performed electrical and mechanical repairs of production equipment to minimize downtime.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Communicated operational issues and changes to supervisor on regular basis.

• Promoted shop safety by working in a safe manner.
• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.

• Applied asphalt on highways, private roadways, parking lots and driveways.
• Maintained equipment in good working order by checking fluid levels and greasing and fueling machines.
• Immediately communicated any equipment issues to the supervisor.
• Paved roadways using roller equipment.
• Created safe slopes and proper barricading during excavations.
• Located utilities and other buried lines prior to digging.
• Traveled on interstate highways and rural dirt roads to job sites.
• Responded to both hand and verbal instructions.
• Climbed and maintained balance on steel framework, stairs and ladders.
• Checked delivery tickets for special instructions.
• Kept sideboards, trailer tongues and back of truck free of materials.
• Delivered proper material to production lines.
• Operated heavy equipment, including motor graders, heavy loaders, carryalls, bulldozers, backhoes, roller scrapers and tractors.
• Laid pipe, repaired eroded slopes and demolished buildings.

• Accurately read, understood, and carried out written instructions.
• Attended monthly safety meetings to ensure machine operation safety.
• Communicated operational issues and changes to supervisor on regular basis.
• Coordinated and monitored vendor maintenance for large repairs.
• Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
• Followed company procedures to maintain work environment in a neat and orderly condition.
• Inspected machine parts for conformance to product specifications.
• Prepared and administered preventative maintenance work orders.
• Promoted shop safety by working in a safe manner.
• Read work orders to prepare for machine setup.
• Repaired wiring, plumbing, equipment, and machinery.
• Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
• Supported technicians in equipment maintenance and repair.
• Supported technicians in equipment maintenance and repair.
• Trained with company experts to weld intricate parts.
• Unpacked and assembled all new merchandise using variety of power tools.
• Used hand tools to change worn cutting tools.
• Used hoists and cranes to lift work pieces to machine.
• Maintained compliance with company standards to perform all maintenance activities.
• Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
• Performed routine preventive maintenance to ensure that building systems operated efficiently.
• Inspected problem roofs to determine the best repair procedures.
• Assembled and installed a variety of valves and fittings.
• Eliminated risks by correctly identifying potential safety hazards.
• Selected the type and size of piping required for each project.
• Secured pipes to structures with clamps, brackets and hangers.
• Filled pipe systems with water and air to determine whether the system was leaking.

• Applied asphalt on highways, private roadways, parking lots and driveways.
• Accurately graded and tracked slopes.
• Placed soil and rock fills and installed and cleaned ditches.
• Maintained the truck access road and dumping pad area.
• Paved roadways using roller equipment.
• Created safe slopes and proper barricading during excavations.
• Kept efficient time and material records.
• Responded to both hand and verbal instructions.
• Operated heavy equipment, including motor graders, heavy loaders, carryalls, bulldozers, backhoes, roller scrapers and tractors.

• Installed machinery, equipment and new and replacement parts.
• Transferred tools, parts, equipment and supplies to and from work stations.
• Connected and disconnected wiring, piping and tubing.
• Operated precision measuring instruments and electrical and electronic testing devices.
• Maintained all building systems to protect against inefficient operation and physical deterioration.
• Followed a routine maintenance checklist.
• Operated hand tools to adjust functional parts of devices and control instruments.
• Installed chain link and wooden fences.
• Serviced systems for air handling, hydraulic, electrical, valves, circuits and pumps.
• Installed conduit pipes for instrument transmitters.
• Repaired warning signal devices such as smoke detectors, heat detectors, alarm bells and manual call points.
• Maintained shop, company equipment and inventory.
• Followed up on all outstanding service requests.

• Inspected cargo for count accuracy.
• Successfully avoided time delivery delays by carefully planning best routes.
• Received pick-ups and delivered them to warehouse.
• Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
• Employed land navigation techniques
• Reported any mechanical problems encountered with vehicles
• Reported vehicle defects, accidents, traffic violations, or damage to the vehicles
• Secured cargo for transport, using ropes, blocks, chain, binders, or covers
• Maintained logs of working hours and of vehicle service and repair status, following applicable state and federal regulations

• Installed valves, hangers, supports and flanges inside piping systems.
• Assembled and installed a variety of valves and fittings.
• Eliminated risks by correctly identifying potential safety hazards.
• Selected the type and size of piping required for each project.
• Secured pipes to structures with clamps, brackets and hangers.
• Repaired plumbing systems, components and equipment.
• Cleaned sewer lines with drain cleaning equipment.
• Worked with certified pipe welders by providing accurate pipe preparation and fitting.
• Obtained precise results by performing accurate hydrotesting.
• Completed preventative maintenance on water heaters, toilets, urinals and plumbing fixtures.
• Filled pipe systems with water and air to determine whether the system was leaking.

• Installed machinery, equipment and new and replacement parts.
• Transferred tools, parts, equipment and supplies to and from work stations.
• Connected and disconnected wiring, piping and tubing.
• Referred to blueprints, repair manuals and parts catalogs to diagnose and repair equipment.
• Maintained and repaired tools, equipment and machines.
• Lubricated shafts, bearings and machinery gears.
• Frequently diagnosed mechanical problems and determined how to correct them.
• Inspected drives, motors and belts.
• Operated hand tools to adjust functional parts of devices and control instruments.
• Followed up on all outstanding service requests.