ALEXIS GONZALES
San Antonio
Summary
Reliable and detail-oriented professional with experience in customer service, administrative support, and team-based environments. Strong skills in communication, organization, and time management, with a proven ability to adapt quickly and support both customers and staff. Known for maintaining professionalism in fast-paced settings while delivering high-quality service. Seeking opportunities to contribute transferable skills while continuing to grow professionally.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Bill Miller BBQ
08.2021 - Current
- Delivered friendly, efficient customer service in a high-volume environment
- Processed cash and card transactions accurately while maintaining drawer accountability
- Prepared food items according to company standards and safety guidelines
- Maintained cleanliness of workstations and dining areas in compliance with health regulations
- Collaborated with team members to ensure smooth daily operations and customer satisfaction
Library Assistant
University of the Incarnate Word
08.2021 - 05.2025
- Assisted students, staff, and patrons by responding to inquiries in person, by phone, and via email
- Organized library materials to improve accessibility and user experience
- Processed interlibrary loan requests to support academic research needs
- Assisted with cataloging and data updates to ensure accurate records
- Scheduled meetings for librarians with students and faculty
- Updated website content to keep patrons informed of services and resources
Education
Bachelor of Arts - Psychology
University of The Incarnate Word
San Antonio, TX05.2025
Skills
- Customer Service
- Communication (Verbal & Written)
- Time Management
- Organization & Attention to Detail
- Problem Solving
- Team Collaboration
- Conflict Resolution
- Telephone Etiquette
Core Skills
Administrative & Office Skills
- Scheduling & Calendar Management
- Data Entry & Record Maintenance
- Inquiry Handling
- Website Content Updates
- Cash Handling & Drawer Management
- Food Preparation & Safety
- Inventory Awareness
- Maintaining Clean & Organized Workspaces
Operational Skills
Timeline
Food Service Worker
Bill Miller BBQ
08.2021 - Current
Library Assistant
University of the Incarnate Word
08.2021 - 05.2025
Bachelor of Arts - Psychology
University of The Incarnate Word