Alexis Gonzalez
Mesquite
Summary
Dedicated HVAC Technician with expertise in system maintenance and installation, honed at Milestone. Proven ability to educate clients on HVAC operations while ensuring compliance with EPA requirements. Recognized for attention to detail and effective communication, consistently delivering high-quality service and fostering positive client relationships.
Overview
10
10
years of professional experience
Work History
Owner
Climatech heating and air llc
Mesquite, TX
02.2024 - Current
- Created company.
- Ensured compliance with local, state, and federal regulations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified new opportunities for growth, expansion, and diversification.
HVAC Technician
Milestone
Garland
02.2018 - 02.2024
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Followed safety procedures when working on high voltage wiring or gas lines.
- Tested pipe, tubing joints, and connections for leaks.
HVAC Installer
Milestone
Garland
02.2018 - 02.2024
- Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
- Reported problems with company tools and vehicles to crew foreman for quick resolution.
- Completed system installation, initial system start-up and ensured client was familiar with the functionality of equipment
Customer Service
Dallas Athletic Club
Dallas
06.2015 - 02.2018
- Greeted Members and provided friendly customer service.
- Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
- Greeted guests and provided friendly customer service.
- Provided excellent customer service to patrons.
Education
High School Diploma -
North Mesquite High School
Mesquite, TX05-2017
Skills
- HVAC system maintenance
- HVAC system installation
- Refrigerant handling
- Electrical wiring
- Attention to detail
- Client education
- Effective communication
- EPA requirements
- Valid [state] driver's license
- Installation expert
- HVAC change-out procedures expert
- Time management
- Problem solving
- Multitasking
- Calm under pressure
- Verbal communication
- Friendly, positive attitude
Timeline
Owner
Climatech heating and air llc
02.2024 - Current
HVAC Technician
Milestone
02.2018 - 02.2024
HVAC Installer
Milestone
02.2018 - 02.2024
Customer Service
Dallas Athletic Club
06.2015 - 02.2018
High School Diploma -
North Mesquite High School