Alexis Gonzalez-Gallo
Union City,California
Summary
Dependable Concessions Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Concessions Worker
Cinemark Century 25
07.2022 - Current
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
James Logan High School
Union City, CA05.2022
Skills
- Prepare Orders
- Food and Beverage Service
- Customer Engagement
- Employee Training and Supervision
- Surface Cleaning
- Food Preparation
- Working with Teammates
- Cash Register Operations
Timeline
Concessions Worker
Cinemark Century 25
07.2022 - Current
High School Diploma -
James Logan High School
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