Detail-oriented professional with strong communication and organizational skills. Experienced in administrative support and client engagement, ensuring efficient scheduling and confidentiality in all interactions.
Overview
5
5
years of professional experience
Work History
Family Team Support Specialist
State of Michigan Department of Human Services
Howell
02.2026 - Current
Provided administrative support to caseworkers and program managers.
Assisted in processing client applications and maintaining accurate records.
Coordinated communication between clients and service providers effectively.
Managed scheduling for client appointments and staff meetings efficiently.
Maintained confidentiality of sensitive client information at all times.
Head Coach
Northville Public Schools
Northville
05.2021 - Current
Maintain detailed documentation for team
Maintain communication with athletes and parents
Organize team schedule
Develop team budget
Student Assistant
State Of Michigan Licensing And Regulatory Affairs
Detroit
08.2022 - 12.2025
Managed communications with public via email, telephone, and fax
Utilize tools such as Microsoft Teams, Outlook, Excel, and Word
Assist in organization of jurisdictional exhibits and files
Intern
Henry Ford Sandcastles
Detroit
06.2024 - 05.2025
Executed data entry tasks efficiently
Developed leadership skills through client engagement
Engaged with decision making during team meetings
Education
Bachelor of Arts - Social Work
Madonna Universit
Livonia, MI
12-2025
Skills
Effective communication
Client engagement
Team building
Administrative support
Data entry
Record management
Scheduling coordination
Leadership development
MS office proficiency
Timeline
Family Team Support Specialist
State of Michigan Department of Human Services
02.2026 - Current
Intern
Henry Ford Sandcastles
06.2024 - 05.2025
Student Assistant
State Of Michigan Licensing And Regulatory Affairs