Alexis Granillo
Las Vegas,NV
Summary
Adept in superior customer service and surveillance, I enhanced safety and customer satisfaction at Boulder Station Hotel Casino. Fluent in Spanish and English, my skills in conflict de-escalation and patrol operations significantly improved security measures. My proactive approach and first aid certification underscore my commitment to workplace safety and customer care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Secuirty Officer
Boulder Station Hotel Casino
07.2021 - 11.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Cashier Assistant Manager
711 Gas Station
01.2019 - 07.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
Education
High School Diploma -
Canyon Springs Hs
350 E Alexander Rd08-2018
Skills
- General security
- Superior customer service
- Surveillance
- Patrol operations
- Conflict de-escalation
- FLUENT In spanish and english
- Dispatch
- Theft prevention training
- Identification verification
- Investigative skills
- Fire safety training
- Interior and exterior patrol
- First aid and CPR certified
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- CPR/AED Certification
- nevada Driver's License
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Secuirty Officer
Boulder Station Hotel Casino
07.2021 - 11.2024
Cashier Assistant Manager
711 Gas Station
01.2019 - 07.2021
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- CPR/AED Certification
- nevada Driver's License
- ServSafe Food Handler's Certification
High School Diploma -
Canyon Springs Hs
Similar Profiles
Jelena JovicJelena Jovic
Dual Rate Supervisor at Boulder Station Hotel CasinoDual Rate Supervisor at Boulder Station Hotel Casino
Stephanie ContrerasStephanie Contreras
Boulder Station Casino/Hotel Front Desk Receptionist at Boulder Station Hotel And CasinoBoulder Station Casino/Hotel Front Desk Receptionist at Boulder Station Hotel And Casino
Jason BoothJason Booth
Lead Valet Attendant at Santa Fe Station Hotel & CasinoLead Valet Attendant at Santa Fe Station Hotel & Casino