ALEXIS GROMBOL
Scottsdale,AZ
Summary
Leasing Professional with 7 years experience in property management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
North American Turbocharger
06.2024 - 04.2025
- Managing paperwork for invoices, work orders, and purchase orders.
- Filing and maintaining records (manual or digital).
- Handling incoming and outgoing mail.
- Ordering office and shop supplies.
- Processing payments from customers.
- Preparing and sending invoices.
- Assisting with accounts payable/receivable tracking.
- Communicating with vendors regarding payments or deliveries.
- Helping track inventory of turbo parts and rebuild kits.
- Assisting in ordering parts from suppliers.
- Coordinating deliveries or pickups of parts.
Leasing Professional
Residences Kierland
05.2022 - 05.2024
- Managed resident relations by staying on top of issues arising before, during, and after move-in dates.
- Handles 40+ calls per week while serving in high-touch capacity with clients through all forms of communication and one-on-one tours.
- Drive sales and generate interest in the community by providing professional tours of luxury apartment homes, amenities, and the surrounding area.
- Prepared daily and weekly reports, client communications that informed decision-making.
- Collected all documents and information necessary to qualify clients then notify of approval or denial.
- Nurture lasting relationships with tenants, improving renewal rates for existing leases.
Leasing Application Coordinator/Cases
Progress Residential
11.2021 - 05.2022
- Facilitates administrative property management functions, including but not limited to, processing applications for new residents in a timely and accurate manner, processing credit and criminal checks, completing all data entry fields in Yardi to complete application process, generating a lease agreement, and ensuring Yardi compliance/consistency.
- Responsible for all communication with the applicant throughout the lifecycle of the application process.
- Represents the company to prospective applicants, real estate agents and brokers in a courteous and professional manner.
- Have a strong understanding of Progress Residential lease application, leasing processes, and lease agreement.
- Accurately providing answers and explanations to applicants.
- Closing 6-10 cases an hour.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Leasing Professional
Vaseo Apartments
11.2017 - 11.2021
- Apartment community consisting of 1222 units with a mixture of Market and Affordable units.
- Conducted background checks on applicants. Fielded interested leads’ phone calls and emails, providing immediate response to questions.
- Kept records of all correspondence with residents and tenants. Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions, and publications.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Trained staff on compliance, policies and procedures to maximize success.
Skills
- Customer Service
- Team building
- Communication
- Problem Solving
- Leadership
- Coachable
- Technological Adaptability
EXPERTISE
- Knowledge of local rental market trends and competitor analysis to optimize leasing strategies. Proficiency in creating engaging content for digital marketing channels, including social media, emails and blogs.
- Skilled in maintaining positive relationships and fostering a sense of community between clients/prospects Exhibits initiative, proficiency, and adaptability to optimize the time of those supported.
- Knowledge of office software (e.g., Microsoft Office Suite, Excel) and ability to create and edit documents, spreadsheets, and presentations.
- Ability to assist in the development of marketing plans and strategies to reach target audiences.
Timeline
Administrative Assistant
North American Turbocharger
06.2024 - 04.2025
Leasing Professional
Residences Kierland
05.2022 - 05.2024
Leasing Application Coordinator/Cases
Progress Residential
11.2021 - 05.2022
Leasing Professional
Vaseo Apartments
11.2017 - 11.2021
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