Alexis Gross
Saginaw
Summary
Experienced with patient care, including assisting with daily activities and providing emotional support. Utilizes strong interpersonal skills to communicate effectively with patients and team members. Track record of adapting quickly to dynamic healthcare settings and maintaining patient comfort.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nursing Care Aide
Covenant Healthcare
02.2024 - Current
- Responded promptly to call lights and patient needs, ensuring high standards of timely care in a fast-paced hospital environment
- Accurately monitored and recorded vital signs, blood glucose levels, and patient data to support clinical decision-making
- Assisted patients with safe ambulation, mobility exercises, and daily transfers, promoting recovery and independence
- Proactively managed toileting schedules and hygiene assistance to minimize infection risk and maintain patient dignity
- Delivered consistent patient comfort by providing fresh water, ice, and personalized support
- Efficiently managed drainage systems, catheters, and ostomies while adhering to strict infection control protocols
Personal Shopper & Delivery Driver
Shipt
06.2020 - 01.2024
- Delivered exceptional, personalized shopping and delivery experiences, consistently earning high customer satisfaction ratings
- Maintained proactive communication with customers throughout the ordering and delivery process to ensure complete satisfaction
- Successfully fulfilled and delivered detailed grocery orders while upholding strict time, quality, and safety standards
Catering Assistant
Flying Trout Catering
04.2023 - 08.2023
- Delivered outstanding customer service at high-end events, private dinners, weddings, and food truck operations, creating memorable guest experiences
- Expertly prepared charcuterie boards, appetizers, and plated dishes for diverse events with attention to presentation and quality
- Built strong customer engagement while taking orders, serving guests, and managing event logistics in fast-paced settings
Van Delivery Driver
Gordon Food Service
01.2023 - 04.2023
- Managed accurate billing and invoicing for commercial clients while delivering exceptional service to restaurants and businesses
- Efficiently organized, sorted, and loaded products according to customer specifications to ensure accurate and timely deliveries
- Maintained professional standards and strong client relationships through reliable, high-quality service
Behavior Technician
Centria Autism Healthcare
09.2022 - 12.2022
- Built strong rapport and trusting relationships with clients to create a supportive therapeutic environment
- Actively encouraged client participation and successfully guided mastery of individualized behavioral and developmental objectives
- Safely transported clients between the center and their residences while maintaining professionalism and care
Direct Care Worker
Green Acres of Mount Pleasant
10.2020 - 07.2022
- Provided compassionate, high-quality assistance with activities of daily living (ADLs) for residents in assisted living and memory care
- Completed specialized medication administration training and reliably managed proper dosing and documentation
Shift Leader
Tropical Smoothie Cafe
04.2019 - 09.2020
- Assisted in employee scheduling and daily operations to ensure smooth, efficient shift management
- Maintained 100% accuracy in cash handling and drawer reconciliation during high-volume shifts
- Coordinated and delivered catered smoothie orders to external customers with professionalism and timeliness
Caregiver
Community Mental Health for Central Michigan
05.2017 - 05.2020
- Delivered consistent, personalized support for daily living activities to promote client independence and well-being
- Safely transported clients to weekly events and appointments while fostering positive experiences
- Maintained clear, proactive communication with clients' families and provided monthly schedule updates
Education
Bachelor of Arts - Sports Management, Event Management
Central Michigan University
Mount Pleasant, MI08-2020
No Degree - General Studies
Delta College
Bay City, MISkills
- Patient care
- Bedside manner
- Collecting vital signs
- Compassionate
- Supporting personal needs
- Maintaining privacy
- Light housekeeping
- Ambulation assistance
Certification
- Certified CNA - Certified Nurse Assistant, 1st Step CNA Training LLC - December 2023
Timeline
Nursing Care Aide
Covenant Healthcare
02.2024 - Current
Catering Assistant
Flying Trout Catering
04.2023 - 08.2023
Van Delivery Driver
Gordon Food Service
01.2023 - 04.2023
Behavior Technician
Centria Autism Healthcare
09.2022 - 12.2022
Direct Care Worker
Green Acres of Mount Pleasant
10.2020 - 07.2022
Personal Shopper & Delivery Driver
Shipt
06.2020 - 01.2024
Shift Leader
Tropical Smoothie Cafe
04.2019 - 09.2020
Caregiver
Community Mental Health for Central Michigan
05.2017 - 05.2020
Bachelor of Arts - Sports Management, Event Management
Central Michigan University
No Degree - General Studies
Delta College