Alexis Gubitosi
Clayton,NC
Summary
I am a highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills is just a few of the main things I will continuously bring to the table. Adept at working effectively unsupervised and quickly mastering new skills. Finally, I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
You will not regret inviting me onto your team.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Sir Walter Coffee
03.2025 - Current
- Supervised daily shift operations, maintaining smooth workflow across service, production, and closing tasks.
- Trained baristas on beverage standards, register procedures, and customer service expectations.
- Monitored cash handling, reconciled registers, and supported accurate end-of-shift reporting.
- Coordinated staff assignments to balance coverage during peak customer periods.
- Oversaw opening and closing procedures, ensuring readiness for business operations.
- Reinforced sanitation, safety, and quality standards throughout shift activities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Air Traffic Control Specialist
United States Naval Service
04.2019 - 07.2023
- Monitored and directed movement of aircraft on ground and in air, using radar, computers or visual references.
- Managed communications by transferring control of departing flights to traffic control centers and accepting control of arriving flights.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Evaluated progress of flights by monitoring aircraft positions, aeronautical information, navigational charts and weather conditions.
- Alerted airport response personnel to crisis situations and handled incoming medical and other emergency landings.
- Requested modifications to altitude, routes or flight schedule according to air traffic and weather conditions affecting flight safety.
- Prepared and sent advisories to pilots to detail weather conditions and air traffic control measures.
- Effectively communicated with pilots by clearly speaking, enunciating properly and actively listening.
- Researched continually to stay up to date on new FAA rules and policies.
Shift Supervisor/Barista
STARBUCKS COFFEE COMPANY
01.2017 - 08.2018
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Arranged merchandise and built eye-catching displays to increase sales.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Implemented recycling and compost programs to reduce trash waste and improve green footprint.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Education
High School Diploma -
Clayton High School
Clayton, NC06-2015
Skills
- Advanced Communications Control Systems
- Relaying Critical Information
- Interacting With Pilots
- High Stress Tolerance
- Reporting and Documentation
- Exemplary Verbal Communications
- Situational Awareness
- Staff Management
- Continuous Improvement
- Consulting
- Customer-Oriented
- Cash Handling Ability
Education and Training
other
Timeline
Shift Supervisor
Sir Walter Coffee
03.2025 - Current
Air Traffic Control Specialist
United States Naval Service
04.2019 - 07.2023
Shift Supervisor/Barista
STARBUCKS COFFEE COMPANY
01.2017 - 08.2018
High School Diploma -
Clayton High School