Alexis Guerrero
Weslaco
Summary
experienced in delivering exceptional customer relations and knowledgeable in the many different types of service in the industry. Strive for continuous improvement, consistently providing efficient assistance and actively supporting team members. Carry a positive atmosphere to promote collaboration and enhance overall customer experience.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Weslaco, TX
10.2023 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Provided exceptional customer service by actively engaging with customers and responding to inquiries.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Streamlined ordering process, reducing wait times and increasing customer satisfaction.
Cashier
Dollar Tree
Elsa, TX
11.2022 - 10.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Closing Shift Manager
Dollar Tree
Weslaco, TX
01.2022 - 11.2022
- oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy
- implemented safety measures for the stores end of day operations, reducing potential risks associated with late night activities such as cash handling or locking doors securely after closeout is complete
- Trained and mentored team members on efficient store processes and customer service standards.
- Managed cash handling procedures, maintaining accuracy during transactions and end-of-day reconciliation.
Cashier
Long John Silvers
Weslaco, TX
01.2021 - 11.2022
- enhanced customer satisfaction by providing efficient and friendly service in a fast paced environment
- increased repeat business through exceptional customer service and rapidly addressing any concerns or complains
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and professionalism.
Cashier
Dollar Tree
Weslaco, TX
05.2021 - 01.2022
- assisted customers with inquiries and provided exceptional service, resulting in postive feedback from shoppers
- contributed to store success by maintaining high standards of cleanliness throughout the facility
- Greeted customers entering store and responded promptly to customer needs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
World Scholars
Edinburg, TXSkills
- critical thinking
- customer relations
- sales strategies
- Problem-solving
- Speedy and efficient
- Adaptable and flexible
Timeline
Barista
Starbucks
10.2023 - Current
Cashier
Dollar Tree
11.2022 - 10.2023
Closing Shift Manager
Dollar Tree
01.2022 - 11.2022
Cashier
Dollar Tree
05.2021 - 01.2022
Cashier
Long John Silvers
01.2021 - 11.2022
High School Diploma -
World Scholars