Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
11
11
years of professional experience
Work History
Inventory Specialist
Less Is Moore LLC
03.2024 - 02.2025
Assisted in inventory tracking and management processes to enhance accuracy.
Supported physical inventory counts to ensure stock levels matched records.
Maintained organized storage areas to facilitate efficient retrieval of items.
Learned to operate inventory management software for real-time data updates.
Performed data entry and completed proper paperwork.
Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Warehouse Manager
United Wholesale LLC
11.2017 - 02.2024
Managed daily warehouse operations to ensure efficient inventory management and order fulfillment.
Trained staff on safety protocols and best practices for equipment usage and material handling.
Oversaw receiving, storage, and distribution processes to maintain organized warehouse environment.
Implemented inventory tracking systems to enhance accuracy in stock levels and reduce discrepancies.
Collaborated with procurement team to optimize supply chain processes and improve delivery schedules.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Customer Service Cashier
Mommie's Lil Angels Boutique
07.2016 - 06.2017
Provided exceptional customer service, resolving inquiries and complaints to enhance shopping experience.
Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
Monitored inventory levels at the point of sale, coordinating with management for restocking needs.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Met customer service goals and exceeded customer expectations.
Cashier
Shrimp Boat
08.2014 - 06.2016
Assisted customers with menu selections, providing excellent service and support.
Maintained cleanliness and sanitation standards in compliance with health regulations.
Operated kitchen equipment to prepare food items efficiently and safely.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.