ALEXIS Gurrola
Douglasville,Ga
Overview
7
7
years of professional experience
Work History
Insurance Coordinator
Creekside Dental, Inc.
03.2021 - Current
- Verified insurance and communicated coverage to staff and patients.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Obtained prior authorization and precertification for outpatient procedures.
- Filed and tracked insurance claims and communicated claims status to patients.
- Trained [Number] staff on current Medicare regulations and guidelines.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Maintained confidentiality of patient finances, records, and health statuses.
- Verified client information by analyzing existing evidence on file.
Business Office Manager
Empire Lawn Care
01.2017 - Current
- Responsible for arranging daily scheduling with all clients.
- Ranging from scheduling an estimate or arranging lawn care to be completed by a certain time.
Front Office/ Dental Assistant
Sandtown Family Dentistry
01.2019 - 03.2021
- Managed scheduling of patient appointments, conducted new patient intake, entered clinical notes and performed patient charting using Dentrix system.
- Verified insurance benefit eligibility; conducted accurate qualification of patient benefits and insurance carrier criteria to initiate payment authorization process.
- Collected patient payment and accurately posted payment into the system.
- Posted and balanced payments from insurance companies in a timely manner
- Assisted Dentist during examination and treatment of patients, established patient comfort level at all stages during oral surgery, endo, fillings, crowns and bridges, and dentures
- Took high quality digital x-rays in a timely manner.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Education
Dental Assistant Certificate -
Everest College
Atlanta, GA2012
Education Diploma -
West Georgia Technical College
Douglasville, GA2010
Skills
- Front/Back Office Experience
- Scheduling/Confirm Patient
- Appointments, Insurance
- Verification, and Receive/Post
- Payments
- Highly organizational skills
- Works well under pressure
- Experience with Dentrix software
- Reviewing Patient Information
- Insurance Coordination
- Customer Service and Assistance
- Bilingual speaks fluent Spanish and English
Additional Information
- AWARDS , Academic Honor Roll and Dean’s List at Everest College LANGUAGES Bilingual, fluent in Spanish and English.
Timeline
Insurance Coordinator
Creekside Dental, Inc.
03.2021 - Current
Front Office/ Dental Assistant
Sandtown Family Dentistry
01.2019 - 03.2021
Business Office Manager
Empire Lawn Care
01.2017 - Current
Dental Assistant Certificate -
Everest College
Education Diploma -
West Georgia Technical College