Alexis Hamilton
Las Vegas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HOA Manager
Prime Community Management
Las Vegas
02.2022 - Current
- Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
- Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
- Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
- Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
- Attend Board meetings per the management agreement and community events as needed
- Prepare Board packages according to established time frames
- Oversee community projects and vendors
- Met with vendors to negotiate maintenance contracts.
- Answered calls and responded to inquiries from various parties using strong active listening to resolve problems
- Facilitated timely resolution to neighborhood challenges and tenant complaints
- Utilize excel to create spreadsheets of data as needed for Board of Directors
- Keep track of all community information on a board sheet for each individual community managed
- Take meeting notes and create meeting minutes after every board meeting and provdie to the board in a timely matter for review and approval
- Answer residents emails in a timely matter
- Guide administrative assistant with problems that come up
- Answer questions on accounting issues with residents accounts as needed.
Administrative Assistant
Prime Community Management
Las Vegas
09.2016 - 02.2022
- Assist manager with any task needed in the office
- Prepared and prioritized calendars and correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Handled incoming calls and directed callers to appropriate department or employee.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Responded effectively to sensitive inquiries or complaints.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
Receptionist
Sassy Lashes
Las Vegas
02.2018 - 05.2018
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Processed payments and updated accounts to reflect balance changes.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Supplied callers with office address and directions, employee email addresses
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled appointments and maintained and updated appointment calendars.
Administrative Assistant
Nevada Department Of Transportation
Tonopah
10.2014 - 08.2016
- Maintained office supply inventory and placed orders to meet demand.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Reported suspicious individuals to supervisor.
- Sorted incoming mail and directed to correct personnel each day.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Reviewed, sorted and responded to select email correspondence on behalf of senior staff.
Education
High School Diploma -
Tonopah High School
Tonopah, NV08.2016
Skills
- Grounds and Facility Inspection
- Financial Reporting
- Client Relations
- Decision Making
- Complaints Investigation
- Operations Management
- Operating Cost Tracking
- Violation Resolution
- Disturbance Handling
- Contract Negotiation
- Community Restrictions Enforcement
- Resident Complaint Resolution
- Microsoft Office
- Schedule Coordination
- Community Association Support
- Spreadsheet Tracking
- Customer Relations
- Multitasking and Prioritization
Certification
Nevada Real Estate Division Community Manager License
Timeline
HOA Manager
Prime Community Management
02.2022 - Current
Receptionist
Sassy Lashes
02.2018 - 05.2018
Administrative Assistant
Prime Community Management
09.2016 - 02.2022
Administrative Assistant
Nevada Department Of Transportation
10.2014 - 08.2016
High School Diploma -
Tonopah High School