- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Fashion and Style
- Reading
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I like trying new recipes and food trends
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
Alexis Harford
Springfield,MO
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, experienced at Pat Jones YMCA. Proven track record in emergency response and safety oversight, enhancing patron satisfaction through exceptional service and effective problem-solving. Adept at training and mentoring, fostering a supportive environment for both students and fellow instructors.
Practical emlpoyee with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lifeguard/Swim Instructor
Pat Jones YMCA
08.2024 - Current
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Responded to emergency situations in a timely, efficient manner.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Taught daily swim instruction to students varying in ages and skill levels.
- Took notes strengths and weaknesses of each child in class to track progress.
- Developed and implemented lesson plans based on individual student needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Mentored and trained new swim instructors on best practices.
- Encouraged parent involvement in their child''s aquatic education through regular communication about progress and upcoming events.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Snowboard Instructor
Snow Valley Mountain Resort LLC
11.2019 - 05.2022
- Promoted a culture of inclusivity by adapting teaching strategies for students with varying physical abilities or learning styles.
- Organized and led 10 weekly classes and 12 individual sessions.
- Engaged beginners in basic snowboarding skills while maintaining a fun environment that encouraged ongoing participation.
- Created customized training programs for intermediate-level riders focused on honing specific techniques relevant to their goals.
- Mentored novice instructors in effective teaching methods, contributing to a higher overall quality of instruction within the team.
- Fostered a supportive learning environment where students felt comfortable asking questions and sharing experiences with fellow participants.
- Provided exceptional customer service by promptly addressing concerns or issues related to lessons or equipment rental.
- Stayed on top of current weather conditions to maintain student safety.
- Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
- Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
- Collaborated with fellow instructors to design innovative lesson plans, maximizing learning opportunities for diverse groups of students.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed relationships with clients to provide ongoing support and encouragement.
- Researched latest industry trends and developments to keep abreast of best practices.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Developed and delivered presentations to educate clients on topics related to coaching.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Developed and maintained network of professional resources to refer clients to.
- Improved safety awareness among students through comprehensive instruction on equipment maintenance, slope etiquette, and injury prevention techniques.
- Implemented regular feedback sessions with students and parents after lessons, ensuring ongoing communication regarding progress and areas for improvement.
Education
High School Diploma -
Silver Spruce Academy
Running Springs, CASkills
- Emergency response
- Lifeguard certification
- CPR and AED training
- Water rescue techniques
- Strong communicator
- Adaptability in emergencies
- Equipment management
- CPR certified
- First aid
- Public safety knowledge
- Team building
- Team collaboration
- Leadership qualities
- Patron support
- Program management
- Safety training
- Policy management
- Safety oversight
- Training and mentoring
- Effective problem-solver
- Team bonding
- Threat assessment
- Physical fitness
- Patience and empathy
Certification
- First Aid/CPR Certified
Interests
Timeline
Lifeguard/Swim Instructor
Pat Jones YMCA
08.2024 - Current
Snowboard Instructor
Snow Valley Mountain Resort LLC
11.2019 - 05.2022
High School Diploma -
Silver Spruce Academy