Summary
Overview
Work History
Education
Skills
Education and Training
Contact
Timeline
Generic

Alexis Harlos

North Richland Hills,TX

Summary

Hardworking and reliable employee with strong ability in customer connections and service. Offering a positive work environment and effective communication skills. Highly organized, proactive and punctual with team-oriented mentality. I will bring any and all of my skills to a work environment to be a valuable and trustworthy employee.

Overview

3
3
years of professional experience

Work History

Outside Attractions

Alley Cats Entertainment
02.2024 - Current
  • Handled customer complaints professionally, resolving issues quickly to maintain positive guest relations.
  • Ran the go kart track outside and ensured customer safety and pleasure. Responsibilities included putting gas in go karts, checking seatbelts, fixing spin outs and crashes, and taking broken or inadequate karts to the mechanic shop.
  • Conducted regular inspections on all rides, maintaining compliance with safety regulations and ensuring the highest quality experience for guests.
  • Ensured strict adherence to safety protocols across all attractions, minimizing accidents or injuries among both guests and employees for instance, checking heights and IDs for the go karts and rides.

Engineering Ambassador

University Of Texas At Arlington
10.2023 - 12.2023
  • Participated in weekly meetings with Other Ambassadors.
  • Facilitated communication between different Engineering Majors while ensuring accuracy at all times.
  • Provided tours of the engineering department on campus
  • Sent emails reaching out to potential and future students
  • Recruited students into the school of engineering on campus

Team 2 Trainer

Chuck E Cheese
11.2021 - 08.2023
  • Maintained strong knowledge of Kitchen, Cash Register, Hosting parties, Fixing and maintaining games, and performing in the character suit by participating in workshops, and online video courses.
  • Resolved any issues related to the training sessions as needed.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Trained new cast members on how to interact with customers.
  • Provided individual coaching to help employees reach their goals.
  • Stayed up to date on requirements of all team positions to optimize training.

Education

Tarrant County College
Fort Worth, TX

High School Diploma -

Richland High School
North Richland Hills, TX
05-2023

Skills

  • Advanced Mathematics
  • Manufacturing Processes
  • Analytical Thinking
  • Problem Resolution
  • Texas Driver's License
  • Problem-Solving
  • Janitorial Tasks
  • Hand and Power Tools
  • Customer Service
  • De-Escalation Techniques
  • Microsoft Office Expertise
  • Product Knowledge
  • Service Upselling
  • Product Sales
  • Store Maintenance
  • Product Recommendations
  • Sales and Upselling
  • Calm Under Pressure
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Conflict Mediation
  • Computer Skills
  • High-Energy Attitude
  • Customer Relations
  • Customer Service Excellence
  • Transaction Processing
  • Cleaning thoroughly
  • Efficient

Education and Training

North Richland Hills, TX

Contact

North Richland Hills, TX 76182

Timeline

Outside Attractions

Alley Cats Entertainment
02.2024 - Current

Engineering Ambassador

University Of Texas At Arlington
10.2023 - 12.2023

Team 2 Trainer

Chuck E Cheese
11.2021 - 08.2023

High School Diploma -

Richland High School

Tarrant County College

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Alexis Harlos