Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALEXIS HARMON

Detroit,MI

Summary

Dynamic Area Supervisor with a proven track record at ResCare Residential Services, excelling in team management and conflict resolution. Enhanced employee retention through effective coaching and a supportive environment. Skilled in production management, ensuring compliance and quality standards while fostering professional growth among staff. Committed to creating safe, organized workspaces.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Area Supervisor

ResCare Residential Services
04.2021 - 05.2025
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.

Production Worker

Webasto Roof Systems
10.2019 - 01.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.

Production Worker

Magna Seating
07.2016 - 09.2019
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Maintained organized work area by cleaning and removing hazards.

Direct Care Manager

Mentor of Michigan
07.2009 - 04.2016
  • Ensured compliance with regulatory standards by conducting thorough audits of facility procedures and policies.
  • Streamlined documentation processes, resulting in more accurate and timely reporting of client progress.
  • Increased employee retention rates through proactive recognition efforts and transparent communication practices within the team.
  • Provided personalized coaching to direct care staff, promoting professional growth and improved job performance.
  • Mentored new hires through onboarding processes, fostering a supportive work environment conducive to successful integration into the team.
  • Cultivated strong relationships with community partners, expanding available resources for clients in need of additional support services.
  • Developed targeted training sessions for direct care staff designed to address identified skill gaps or areas needing improvement.
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.

Education

GED -

Detroit Adult ED
MI
11-2013

Skills

  • Team management
  • Production management
  • Task delegation
  • Multi-unit management
  • Personal hygiene assistance
  • Basic housekeeping
  • Emotional support
  • Daily living assistance
  • Housekeeping
  • Meal preparation
  • Medication and appointment reminders
  • Supportive companionship
  • Alzheimer's care

Certification

First Aid

CPR

Direct care tained

Timeline

Area Supervisor

ResCare Residential Services
04.2021 - 05.2025

Production Worker

Webasto Roof Systems
10.2019 - 01.2021

Production Worker

Magna Seating
07.2016 - 09.2019

Direct Care Manager

Mentor of Michigan
07.2009 - 04.2016

GED -

Detroit Adult ED