Alexis Harris
Philadelphia,PA
Summary
A Conscientious Manager trained in First Aid, CPR and recreation oversight. Accomplished in keeping programs fun, engaging and safe for participants. Diligent about enforcing rules and skilled in motivating staff. A leader with a proven track record at Harston Hall along with other facilities outside of healthcare, enhancing customer satisfaction scores by implementing innovative customer service protocols. Skilled in facility management and fostering teamwork, a dedicated employee that excels in creating engaging environments and driving organizational growth. While demonstrating adaptability and professionalism, ensuring high-quality service delivery and effective team collaboration.
Overview
9
9
years of professional experience
Work History
Assistant Recreation Director
Harston Hall
11.2022 - Current
- Obtained information from medical records and medical staff to assess patient's needs, capabilities and interests.
- Managed daily operations of the recreation center, maintaining a safe, clean, and welcoming environment for patrons.
- Prepared and submitted reports and charts to [Number]-person treatment team to reflect patient's progress and regression.
- Contributed ideas during strategic planning sessions with senior management, helping shape long-term goals for the organization''s growth.
- Increased participation in sports activities by implementing effective marketing strategies and targeted outreach.
- Promoted interest in recreational activities such as community outings, gardening and arts and crafts through consistent posts on social media platforms.
- Developed a comprehensive calendar of events, ensuring diverse offerings that catered to all ages and interests.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Lead Teacher
Holy Family Child Care Center
01.2021 - 03.2022
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Encouraged children to interact with each other and participate in group activities.
Team Lead
Royals Caribbean Resturant
11.2017 - 10.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
Manager
Papa Joes Pizza
10.2015 - 11.2017
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Education
High School Diploma -
Parkway Northwest
Philadelphia, PA06.2018
Skills
- Inclusive Practices
- Facility Management
- Teamwork and Collaboration
- Multitasking Abilities
- Problem-solving abilities
- Team Leadership
- Relationship Building
- Professionalism
- Adaptability
- Excellent Communication
- Attention to Detail
- Activity Scheduling
- Reliability
Timeline
Assistant Recreation Director
Harston Hall
11.2022 - Current
Lead Teacher
Holy Family Child Care Center
01.2021 - 03.2022
Team Lead
Royals Caribbean Resturant
11.2017 - 10.2020
Manager
Papa Joes Pizza
10.2015 - 11.2017
High School Diploma -
Parkway Northwest
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