Organized and efficient graduate offering 10 years experience in management, scheduling and administration. Excellent quality assurance, issue resolution and interpersonal communication skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Title Team Lead
Silk Title & Escrow
Warwick, RI
01.2020 - Current
Evaluated employee skills and knowledge regularly, training and mentoring individuals.
Searched and analyzed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
Organized and prepared tax and title documents to transfer ownership of property.
Used information gained during searches to produce and process title commitments and insurance policies.
Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
Coordinated with buyers, lenders, attorneys, and signing agents to coordinate closing dates.
Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
General Manager
McDonald's
Warwick, RI
04.2011 - 02.2020
Hire and train staff, evaluate performance and results
Create weekly schedule for 45 employees.
Process payroll and track daily and weekly figures.
Responsible for supervising all store operations.
Analyze customer needs and volume potential.
Control food and paper costs to achieve the company objectives.