Alexis Hartwell

Highly organized and efficient homemaker with over 10+year of experience managing household budgets, improving family schedules and coordinating activities for a family of 5. Skilled in Multitasking, organization, attention to detail, time management, problem solving and conflict resolution.

Dedicated seasonal retail worker for 15 years. Efficient and responsive team player with the ability to multitask and handle a large quantity or customers and retail orders. Works well in a fast-paced environment to ensure all customers are satisfied. Responsible for end-of-day cash reconciliation, ensuring accurate balancing and reporting. Successfully operate the point-of-sale system.

Supervised and mentored a team of 3-4 receptionists. Providing training, performance feedback and conflict resolution. Managed daily operations of the front desk including answering a multi-line phone system, efficiently answering client questions, taking messages and directly calls appropriately. Responsible for customer satisfaction in scheduling appointments, refilling medications, answering questions and record management. Maintaining a knowledge in veterinary terminology and procedures. Responsible for daily reconciliation, making bank deposits, proper record filing, operating point-of-sale system and maintaining all up-to-date knowledge on veterinary software system.