Real Estate
Alexis Hazard
Atlanta,GA
Summary
Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and self-sufficient. Ability to listen attentively, solve problems quickly and efficiently. Contributes to team effort by accomplishing related results as needed. Seeking career advancement in a reputable organization where I can learn new skills, expand knowledge, and contribute learnings with 5+ years in the Property Management Industry.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Temp Leasing Agent
TriBridge Management
04.2024 - Current
- Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Updated resident files and lease renewal files
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Checkout Advocate
Target
12.2023 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Leasing Consultant
Atelier - BrookField Properties
04.2016 - 04.2019
- Optimized advertising efforts by analyzing performance metrics and adjusting campaigns accordingly to attract qualified applicants effectively.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Leasing Agent
Mohawk Gardens
10.2011 - 04.2014
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Invited prospects to fill out application upon completion of property tour.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Conducted property tours to highlight features of properties.
- Used Software to keep record of financial transactions and rental applications.
- Recruited new residents through website advertising and marketing.
- Greeted clients, showed apartments, and prepared leases.
- Collected rent and tracked resident payments and information in computer system.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Developed comprehensive knowledge of local market trends, enabling the ability to provide informed recommendations on rental rates and promotions for optimal results.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
Security Lead
Allied Universal Security
09.2011 - 09.2014
- Performed regular site patrols to monitor staff activity
- Directed and evaluated the work of security staff and volunteers
- Assisted staff in acquiring necessary permits
- Assisted in special event planning and guest vehicle management
- Maintained and updated investigation and interview documents
- Documented and acted on all incidents and medical emergencies
- Monitored all irregular facility activity to ensure safety of guests and property.
Education
BBA - Business Administration
University of California
Los Angeles, CA 08.2011 - 06.2013
High School Diploma -
Mount Zion High School
Jonesboro, GA 08.2010 - 05.2011
Skills
Cash Handlingundefined
Interests
Business Management
Timeline
Temp Leasing Agent
TriBridge Management
04.2024 - Current
Checkout Advocate
Target
12.2023 - Current
Leasing Consultant
Atelier - BrookField Properties
04.2016 - 04.2019
Leasing Agent
Mohawk Gardens
10.2011 - 04.2014
Security Lead
Allied Universal Security
09.2011 - 09.2014
BBA - Business Administration
University of California
08.2011 - 06.2013
High School Diploma -
Mount Zion High School
08.2010 - 05.2011
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