Alexis Head
Enterprise
Summary
Fast-thinking Emergency Medical Technician with hands-on experience in medication administration and accurate documentation. Dedicated to comprehensive and compassionate patient care. Seeking a pharmacy technician position to support pharmacists through precise prescription processing, excellent customer service, and strict adherence to safety and compliance standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician (EMT)
Enterprise Rescue Inc.
10.2024 - Current
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Evaluated patient histories to assess and prioritize levels of care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Followed all safety protocols and took necessary precautions while providing care.
- Handled patient transfers from one medical facility to another.
- Utilized communication devices to maintain contact with supervisors.
- Delivered emotional support to patients and families.
Cashier
Nature's Own Bakery Outlet
07.2024 - 12.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Restaurant Hostess
Toreros Fine Mexican Food
08.2020 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Major in EMS - Emergency Medicine
Enterprise State Community College
Enterprise12-2024
High School Diploma -
Enterprise High School
Enterprise, AL12-2019
Skills
- Medication handling
- HIPAA compliance standards
- Reporting and documentation
- Critical thinking
- Clear communication
- Positive and professional
- Customer service and patient counseling
- Inventory control and stock rotation
Certification
- EMT - Certified Emergency Medical Technician
- Certified CPR, AHA - 2024
- Certified BLS, AHA - 2024
- Emergency Vehicle Operator Course Certification, ESCC - 2024
Timeline
Emergency Medical Technician (EMT)
Enterprise Rescue Inc.
10.2024 - Current
Cashier
Nature's Own Bakery Outlet
07.2024 - 12.2024
Restaurant Hostess
Toreros Fine Mexican Food
08.2020 - 11.2023
Major in EMS - Emergency Medicine
Enterprise State Community College
High School Diploma -
Enterprise High School