Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Alexis Helbert

Yuma,AZ

Summary

Dynamic Shift Lead Supervisor with a proven track record at Circle K, excelling in employee training and customer service. Adept at resolving issues and fostering a positive work environment, I leverage strong problem-solving skills and cash handling expertise to enhance team performance and ensure customer satisfaction.

Overview

9
9
years of professional experience

Work History

Shift Lead Supervisor

Circle K
09.2021 - 05.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.

Hostess

Tavern 95
02.2017 - 03.2019
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Expo Runner

Tavern 95
04.2018 - 02.2019
  • Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
  • Delivered food orders from kitchen to customers' tables.
  • Served food at proper temperature to meet safety standards.

Shift Lead Supervisor

CVS Pharmacy
11.2015 - 04.2017
  • Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
  • Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.
  • Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development..

Housekeeper

Sky Ranch Lodge
01.2014 - 12.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Education

High School Diploma -

Mingus Union Highschool
Cottonwood, AZ
05-2013

Skills

  • Customer service focus
  • Workplace safety
  • Employee training
  • Staff motivation
  • Positive attitude
  • Problem-solving
  • Cash handling
  • Team supervision

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Lead Supervisor

Circle K
09.2021 - 05.2023

Expo Runner

Tavern 95
04.2018 - 02.2019

Hostess

Tavern 95
02.2017 - 03.2019

Shift Lead Supervisor

CVS Pharmacy
11.2015 - 04.2017

Housekeeper

Sky Ranch Lodge
01.2014 - 12.2016

High School Diploma -

Mingus Union Highschool

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