Alexis Henry
Ramona,CA
Summary
Focused professional monitors and directs cargo loading and off-loading operations. Coordinates tactical missions and delivers proactive and assertive leadership to support mission objectives.
Highly disciplined with significant experience in active duty military roles. Broad knowledge of strategic planning, personnel management, and conflict resolution. Strengths include leadership, adaptability, and crisis management skills with proven ability to maintain composure under pressure. Consistently contributed to team efficiency, improved operational procedures, and promoted safety during service.
Overview
4
4
years of professional experience
Work History
Active Duty Soldier
Army
San Diego
04.2024 - 06.2024
- Operated securely in diverse environments, adapting to various terrains and weather conditions.
- Ensured compliance with all applicable regulations and laws.
- Operated, monitored and performed limited maintenance on mission-critical systems.
Security Ambassador
SeaWorld
San Diego, California
09.2022 - 05.2023
- Provided friendly customer service and assistance to guests in a professional manner.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Issued parking permits to authorized personnel after verifying credentials.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Inspected bags and containers brought into the facility for prohibited items according to established guidelines.
Cashier
Jack in the Box
El Cajon, California
05.2022 - 08.2022
- Worked closely with front-end staff to assist customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered customer inquiries regarding store policies and procedures.
Packer/Cashier
KFC
El Cajon, California
05.2021 - 06.2021
- Provided feedback on packing processes to supervisors for continuous improvement.
- Responded promptly to customer complaints about packaging issues.
- Implemented packing strategies to minimize waste and increase efficiency.
- Provided assistance in the assembly line when needed.
- Obtained, moved and sorted products and materials.
- Adjusted packing methods based on product type and size for optimal protection.
Cashier
Taco Bell
El Cajon, California
03.2021 - 04.2021
- Worked closely with front-end staff to assist customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Counted and balanced cashier drawers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Helped with purchases and signed customers up for rewards program.
Cashier
Taco Bell
El Cajon, California
09.2020 - 03.2021
- Worked closely with front-end staff to assist customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Counted and balanced cashier drawers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Granite Hills High School
El Cajon, California06-2022
Skills
- Combat readiness
- Tactical proficiency
- Mountain warfare training
- Quick decision making
- Physical fitness
- Intelligence gathering
- Weapons handling
- Survival techniques
- Navigational skills
- Vehicle operation
- Vault management
- Sales transactions
- POS system
- Currency handling
- Cash register operation
- Deposit and withdrawal processing
- Deposit balancing
- Inventory tracking
- Cash drawer balancing
- Cash-handling procedures
Timeline
Active Duty Soldier
Army
04.2024 - 06.2024
Security Ambassador
SeaWorld
09.2022 - 05.2023
Cashier
Jack in the Box
05.2022 - 08.2022
Packer/Cashier
KFC
05.2021 - 06.2021
Cashier
Taco Bell
03.2021 - 04.2021
Cashier
Taco Bell
09.2020 - 03.2021
High School Diploma -
Granite Hills High School