Alexis Hernandez

• Identified HR training needs and conducted training for employees and project management teams while recommending approaches to effect continual improvements in safety, communication etiquette, and policies and procedures compliance
• Collaborated with project managers to set standard operational procedures (SOP) to improve and enforce compliance along with a well organized working environment
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues
• Managed conflict and exercised good judgement in selecting methods and techniques to obtain good solutions
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes that support operational needs
• Collaborated with legal and compliance teams to procure and implement new information for new training processes (Sexual Harassment, Cultural Competency, Discrimination, etc.)
• Directly involved in employee terminations and disciplinary procedures, provided coaching for supervisors on PDAF delivery and improvement plan execution
• Processed promotions, voluntary, and involuntary resignations/terminations in a timely manner
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement
• Improved company culture and helped maintain a great professional working relationship between project managers and HR department
• Conducted site audits to provide employee support and promote safety and additional workplace policies and procedures
• Maintained 2,000 employee files up to date and tracked internal transfers consistently
• Provided assistance in benefit enrollment, ADA Accommodations, FMLA, Worker's Compensation, Personal Leaves, Employment Verifications, and National Medical Support Notices

• Primary employee relations contact for 200+ employees
• Prepared and delivered suspension, termination, ADA documentation
• Supervised employee attendance through Excel tracking system and ADP reports
• Issued attendance, meal break violation, safety, and performance corrective action documentation
• Reviewed disciplinary and improvement plans with management to ensure proper coaching
• Assisted employees with FMLA, personal leaves, and benefits enrollment
• Increased employee engagement through surveys, special events, and perfect attendance raffles
• Processed payroll using our ADP system and Excel reports in a timely manner
• Modified company onboarding PowerPoint and hiring packet (salaried and hourly employees)
• Conducted orientation and assisted employees with onboarding paperwork in our TOPS System
• Submitted IT tickets for new hardware, new software downloads, BYOD, etc
• Enforced company safety standards, company policies, and labor laws
• Implemented safety walks and a safety committee including all management team
• Partnered up with Safety and Quality Engineer to implement proper training procedures for all warehouse employees, including direct hire, temps, and temp to hire
• Assisted with recruiting, completed phone screenings, and updated company requisition log
• Audited and organized employee physical and electronic files
• Assisted with company billing and invoicing (agencies and medical services)
• Partnered up with Procurement to review agency contracts and implement new expectations
• Modified Company Handbook for 3PL covering disciplinary action procedures, codes of conduct, and global policies
• Conducted weekly meetings with external staffing agencies to coordinate and meet company needs
• Distributed weekly and daily attendance and labor reports to external staffing agencies
• Worked with management team and agencies to improve and maintain staffing levels, including organizational goals
• Delivered weekly and monthly scorecards for the management team and corporate reflecting absenteeism, retentions, and turnover rates for hourly and salaried employees

• Audited and organized 1800+ electronic and physical employee files with accuracy
• Completed Voluntary and Involuntary Termination Packets in a timely manner
• Kept 700+ records and MVR’s up to date on Samba Qorta for CDL and Non-CDL Drivers
• Logged DOT recordable accidents on HireRight
• Assisted employees and managers via phone or email by responding to questions regarding company policies and employee benefits
• Assisted the recruiting team by logging filled and open company positions, completed phone screenings
• Assisted new hires with onboarding paperwork
• Completed and logged weekly invoices for the accounting department
• Processed merit increases after reviewing employee performance
• Assisted employees with updated trainings on sexual harassment, employee benefits, and Paycom
• Provided guidance for supervisors from various locations with employee termination to payroll, distributing California law documentation, and distributing updated Labor Law posters
• Assisted with employee relations, including drafting and translating grievances
• Drafted and translated legal documents
• Heavy data entry in Excel

• Displayed leadership and maintained organization at the reception desk, while answering phone calls and responding to emails in a timely manner
• Assisted employees and supervisors via phone or email with benefits, timesheets, and payroll
• Assisted with verbal verifications of employment
• Helped the recruiting team schedule and prepare for interviews, orientations, and employee onboarding
• Ordered and maintained office supplies fully stocked
• Sorted and delivered mail while maintaining office organization
• Provided clerical support, addressing routine and special requirements.
• Provided guidance and released new assigned projects for others efficiently
• Contributed to workshops and assessed quality by analyzing data from collected surveys
• Assisted guest speakers and controlled high-volume events
• Scheduled meetings, collected and organized meeting
• Increased community outreach through social media, recruitment booths, and organized symposiums

Increased community outreach through social media, recruitment booths, and organized symposiums