Alexis Hernandez

Collaborate with different departments, attorneys, patients, and other insurances. Place materials in appropriate files in accordance with departmental filling system; locate and sign request information. Review and ensure Patient Billing (Itemized Statements are accurate and in compliance with financial policies, procedures and contractual requirements. Perform special tasks and data entry jobs required in specified time frames, sort and distribute incoming mail, answer and direct phone call as requested. Fax out documentation to insurance companies, attorneys and third parties.

• Followed pet care instructions, dietary needs, and medication regimens.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Communicated professionally with pet owners via phone, email, and text.
• Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
• Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.

Responsible for all patient accounts receivable functions assigned. Reconcile, research, update and submit claims to insurances or third party payers. Collaborate with the Insurances, and other payers like the Medicaid offices in regard to patient eligibility. Assisted with insurance questions, billing, eligibility, and prior authorizations.
Managed administrative tasks including scheduling, filing, mail, distribution, registration, and payment processing. Phone reception, answering internal and external calls, faxing. Scheduled patients in an efficient way, track patient flow, and appropriately reported delays. Clerical support to ensure accurate record-keeping, such as data entry into an electronic medical records system. Maintained inventory levels and accurate records. Promoted positive and seamless patient flow throughout facility, promoting excellent customer service to guarantee smooth operations. Collaborated effectively with patients, employees, and manufacturer representatives to complete office and patient-related tasks successfully
every day.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Completed daily side work and opening and closing duties without fail.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Backed up servers by checking on tables and retrieving