Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Alexis Hernandez

Corpus Christi,TX

Summary

Adept at enhancing customer experiences and sales at Mission Del Lago, I leveraged expert merchandising and exceptional customer service skills to consistently meet management's performance goals. Specialized in efficient retail transactions and dynamic product display setups, I played a pivotal role in maintaining an organized and appealing store environment, significantly contributing to the store's success.

Overview

1
1
Certification

Work History

Front End Associate

Mission Del Lago
San Antonio, TX
08.2024 - 12.2024
  • Ensured compliance with all safety policies and procedures.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled returns and exchanges according to company policies.
  • Computed purchases and received and processed cash or credit payment.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Ensured pricing is correct and applied discounts and loyalty programs appropriately.
  • Assisted in organizing merchandise displays on the sales floor.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Kept checkout areas clean, organized, and replenished with necessary supplies.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Resolved customer complaints, guided them, and provided relevant information.
  • Consistently met all performance goals set by management.
  • Described merchandise and explained use, operation and care.
  • Greeted customers warmly upon arrival and identified their needs.
  • Maintained clean and clutter-free front-end area.
  • Facilitated the signing up of customers for store loyalty and credit card programs.
  • Processed customer transactions and provided excellent customer service.
  • Operated register for cash, check, and credit card transactions, maintaining accuracy.

Education

High School Diploma -

Alice ISD
Corpus Christi, TX
05-2024

Skills

  • Retail transactions
  • Product restocking
  • Product advice
  • Display setup
  • Merchandise recommendations
  • Inventory monitoring
  • Customer service
  • Merchandising and display assembly
  • Merchandise display set up

Affiliations

  • Throughout life, I have been a great student and involved in extracurriculars
  • I have worked in HVAC since I was young to set responsibility and personal growth

Languages

English
Limited
Spanish
Native/ Bilingual

Accomplishments

  • AB honor roll student
  • Many medals and trophies from running and softball lie throughout life
  • Microsoft Word certification

Certification

  • Microsoft Word certification

References

References available upon request.

Timeline

Front End Associate

Mission Del Lago
08.2024 - 12.2024

High School Diploma -

Alice ISD

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Alexis Hernandez