Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Hogan

South Charleston,WV

Summary

Accomplished Assistant Store Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Aldi
Dunbar, WV
09.2021 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.

Medical Assistant

Mountain Podiatry
Las Vegas, NV
04.2017 - 09.2020
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documenting results with accuracy.
  • Assisted with routine in P&A and I&D procedures.
  • Prepared patients with DME's and insturcted them on the proper use and care of said DME's.
  • Prepared patients for X-rays (filmed and Digital). Also conducted X-ray images capturing on various machine types.
  • Changed, Cleaned and Dressed Patients Wounds.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Gathered forms, copied insurance cards, and collected patient information for billing and insurance filing.
  • Scheduled and accompanied clients to medical appointments.
  • Escorted patients to examination rooms.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared initial patient charts for admission.
  • Obtained all prescribed laboratory testing.

Office Manager

Fun City Distribution LLC
Las Vegas, NV
01.2008 - 01.2020
  • Handled all incoming business and client requests for information.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Performed billing, collection and reporting functions for office using QuickBooks Online.
  • Completed weekly payroll for employees.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Received cargo by lifting and moving it using hand trucks, pallet jacks, and Forklift. Forklift certified for safety.
  • Completed regular checks of incoming freight in staging area each day.
  • Can operate QuickBooks online.

Food and Beverage Attendant

South Point Hotel And Casino
Las Vegas, NV
02.2017 - 02.2018
  • Maintained stock levels of cups, lids, straws and condiments throughout shift.
  • Greeted customers and answered any questions.
  • Assisted wait staff with timely food delivery and guest requests.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

Barista

Coffee Brothers And Giftshop
Las Vegas, NV
07.2013 - 04.2017
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
  • Cultivated ability to recall customers' names and drinks of their chooses.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prioritized drink requests while managing interruptions.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cashiering Team Lead

Party City
Las Vegas, NV
10.2007 - 08.2012
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Educated customers on promotions to enhance sales.
  • Increased customer loyalty and retention.
  • Displayed new stock and rotated existing products.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Analyzed purchases for signs of fraud.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.

Education

High School Diploma -

Centennial High School
Las Vegas, NV
05.2008

Associate of Arts - Baking And Patisery

Le Condon Bleu College Of Culinary Arts
Las Vegas, NV
2009

Skills

  • Inventory and Supply Management
  • Payment Collections and Scheduling
  • Account Management
  • Focus and Follow-Through
  • Finance and Accounting Oversight
  • Sales Tracking
  • Work Planning and Prioritization
  • Inventory Control
  • Time Management
  • Intuit QuickBooks
  • Store and Office Management
  • Hiring and Training

Certification

Podiatrist Hygienist Certification in Nevada

Timeline

Assistant Store Manager

Aldi
09.2021 - Current

Medical Assistant

Mountain Podiatry
04.2017 - 09.2020

Food and Beverage Attendant

South Point Hotel And Casino
02.2017 - 02.2018

Barista

Coffee Brothers And Giftshop
07.2013 - 04.2017

Office Manager

Fun City Distribution LLC
01.2008 - 01.2020

Cashiering Team Lead

Party City
10.2007 - 08.2012

High School Diploma -

Centennial High School

Associate of Arts - Baking And Patisery

Le Condon Bleu College Of Culinary Arts

Similar Profiles

CREATE PROFILE