Microsoft Word/ Excel
Hi, I’m
Alexis Hollins
Euless,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
AmazonDallas, TX
Warehouse Associate
09.2021 - 07.2022
Job overview
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Communicated with participants effectively, delivering positive and constructive feedback with clarity and fairness.
- Inspired employees to exceed goals for productivity, highlighting incentives for favorable performance.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Waffle HouseBedford, TX
Salesperson
09.2019 - 09.2021
Job overview
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Improved customer service and telecommunication skills to build lasting relationships.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Resolved problems, improved operations and provided exceptional service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Trained new team members on restaurant procedures, menu items and performance strategies.
StarbucksSan Francisco, CA
Coffee Barista
04.2018 - 12.2019
Job overview
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Taught proper procedures and strategies for success to new employees.
Education
Tarrant County College DistrictFort Worth, TX
Associate of Arts from Business Communications
05.2001
California State University- StanislausTurlock, CA
No Degree from Business Administration And Management
05.2001
Millennium Charter High SchoolTracy, CA
High School Diploma
05.2001
Skills
Operations support
undefinedSoftware
SEO
Shopify
Timeline
Warehouse Associate
Amazon
09.2021 - 07.2022
Salesperson
Waffle House
09.2019 - 09.2021
Coffee Barista
Starbucks
04.2018 - 12.2019
Tarrant County College District
Associate of Arts from Business Communications
05.2001
California State University- Stanislaus
No Degree from Business Administration And Management
05.2001
Millennium Charter High School
High School Diploma
05.2001
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