Alexis Holverstott
Katy,TX
Summary
Efficient, quick, and attentive healthcare professional with over 3 years of experience in patient care. Currently pursuing a Bachelor of Science in Nursing (BSN) with an anticipated graduation date in 2026. A dedicated team player with a strong commitment to providing exceptional patient care. Possesses excellent interpersonal skills, making collaboration and communication with colleagues seamless. Demonstrates a proactive approach to problem-solving and thrives in fast-paced environments. Committed to ongoing professional development and staying up-to-date with the latest advancements in healthcare practices. A reliable and adaptable individual, known for maintaining a positive attitude and fostering a supportive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
MD Anderson Cancer Hospital
Houston, TX
05.2022 - Current
- Restocked the unit frequently with necessary medical supplies.
- Turned and repositioned bedridden patients to prevent bedsores.
- Transported patients to other areas of the hospital in wheelchairs and gurneys for tests, treatments, and therapies.
- Answered call lights promptly and responded appropriately to requests from patients, families, and staff members.
- Supported daily living activities by serving meals, feeding, ambulating turning over, and positioning patients.
- Observed patients for any physical or emotional changes, and reported findings to medical staff immediately.
- Conducted routine checks on patient vitals, blood sugars, drains, and bladder scans.
Covid-19 Tester
Aymancare Primary & Urgent Care
Cypress, TX
12.2021 - 04.2022
- Handled and stored potentially contaminated nasal, oral, and blood samples to prevent compromise
- Identified microorganisms in PCR and Rapid Antigen samples and cultivated strains to support clinical diagnostics.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Assessed and monitored patient symptoms related to potential COVID-19 infection.
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
- Responded quickly and effectively to patient inquiries regarding their test results or other issues related to COVID-19 care.
- Maintained accurate records of test results and other relevant information in the electronic health records system.
Covid-19 Tester
Aymancare Primary & Urgent Care
Houston, TX
08.2021 - 11.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Maintained accurate records of test results and other relevant information in electronic health records system.
- Followed laboratory guidelines for handling biological specimens.
- Communicated test results to patients as well as referring physicians or other healthcare providers in a timely manner.
- Conducted follow up calls with patients after their tests were completed to ensure compliance with quarantine protocols if applicable.
- Set up screening stations to take temperatures and check individuals for COVID-19 symptoms.
- Validated laboratory test processes for completeness and safety.
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
Customer Service Associate
Zara
Houston, TX
02.2021 - 08.2021
- Developed and actualized customer service initiatives to decrease wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Nursing Assistant
The Medical Resort At Bay Area
Pasadena, TX
12.2020 - 06.2021
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms
- Documented care actions by completing records and logs in medical software system
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Customer Service Associate
TJ Maxx
Katy, TX
11.2020 - 02.2021
- Offered advice and assistance to customers, paying attention to special needs or wants
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
- Recommended products to customers, thoroughly explaining details
- Answered customer telephone calls promptly to avoid on-hold wait times
- Provided information regarding charge accounts and loyalty programs.
Customer Service
TJ Maxx
Novi, MI
03.2020 - 08.2020
- Developed and actualized customer service initiatives to decrease wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Offered advice and assistance to customers, paying attention to special needs or wants
- Answered constant flow of customer calls with minimal wait times.
Education
Associates of Science -
Lone Star College System
01.2024
Associate -
Blinn College
05.2021
High school or equivalent -
Walled Lake Central High School
05.2020
Skills
- Excellent Verbal and Written Communication
- Efficient
- Attentive
- Multitasking
- Creative Problem Solving
- Understanding Customer Needs
- Experience with Epic and Microsoft
- Excellent Attention to Detail
- Patient
- Empathetic
- Team focused
Certification
- CNA Certification
- BLS
References
References available upon request.
Timeline
Patient Care Technician
MD Anderson Cancer Hospital
05.2022 - Current
Covid-19 Tester
Aymancare Primary & Urgent Care
12.2021 - 04.2022
Covid-19 Tester
Aymancare Primary & Urgent Care
08.2021 - 11.2021
Customer Service Associate
Zara
02.2021 - 08.2021
Nursing Assistant
The Medical Resort At Bay Area
12.2020 - 06.2021
Customer Service Associate
TJ Maxx
11.2020 - 02.2021
Customer Service
TJ Maxx
03.2020 - 08.2020
Associates of Science -
Lone Star College System
Associate -
Blinn College
High school or equivalent -
Walled Lake Central High School