Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Hopper

Marcellus

Summary

Experienced with healthcare operations and patient support. Utilizes organizational skills to ensure efficient workflow and effective patient care. Knowledge of healthcare protocols and administrative tasks drives consistent team success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Rite Aid
12.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Childcare Site Director

YMCA of CNY
12.2023 - 12.2024
  • Established strong relationships with local schools, community organizations, and resources to support children''s academic success.
  • Managed sensitive situations involving child behavior or family concerns with diplomacy, maintaining confidentiality while working towards positive resolutions.
  • Spearheaded the creation of a comprehensive emergency response plan, ensuring the safety and security of all children, staff, and visitors on site.
  • Successfully managed budgetary constraints while maintaining high-quality resources for both children and staff members.
  • Managed daily operations of the childcare site, ensuring compliance with state regulations and licensing requirements.

Childcare Head of Group

YMCA of CNY
04.2022 - 11.2023
  • Increased team productivity by implementing efficient project management strategies.
  • Drove positive change through the introduction of cutting-edge technology solutions that boosted productivity levels across the organization.
  • Established a culture of continuous improvement through employee training and development initiatives.
  • Reduced employee turnover rate by implementing effective retention strategies and offering competitive compensation packages.
  • Assisted students with homework issues and helped to incorporate positive study skills.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.

Childcare Assistant

YMCA of CNY
02.2019 - 04.2022
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained daily records of children's individual activities, behaviors, meals.

Dishwasher

Rosalie's Cucina
08.2018 - 12.2019
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Sales Associate

New York State Fairgrounds (Paradise Companies)
08.2018 - 09.2018
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Associate of Science - Health Sciences

Onondaga Community College
Syracuse, NY

High School Diploma -

Marcellus High School
Marcellus, NY
07-2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Patient confidentiality
  • Insurance billing
  • Prescription filling
  • Pharmacy and customer records management
  • Pharmaceutical calculations

Certification

  • CPR/AED Certification- May 2024-May 2026
  • Medication Administration Training- April 2023-April 2026

Timeline

Pharmacy Technician

Rite Aid
12.2024 - Current

Childcare Site Director

YMCA of CNY
12.2023 - 12.2024

Childcare Head of Group

YMCA of CNY
04.2022 - 11.2023

Childcare Assistant

YMCA of CNY
02.2019 - 04.2022

Dishwasher

Rosalie's Cucina
08.2018 - 12.2019

Sales Associate

New York State Fairgrounds (Paradise Companies)
08.2018 - 09.2018

Associate of Science - Health Sciences

Onondaga Community College

High School Diploma -

Marcellus High School

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Alexis Hopper