Alexis Howard

- Maintained high standards of customer service during high-volume, fast-paced operations.

- Performed store opening and closing duties as required.

-Built positive relationships with customers by providing friendly and helpful service.

- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors.

- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.

- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.

-Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions.

- Answered incoming calls promptly and professionally following established guidelines.

Assisted customers with product selection, inquiries, and order customization requests.

-Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts.

- Followed all safety protocols regarding cash handling and security procedures.

- Replenished stock on shelves ensuring availability of items for customers.

- Processed cash, check, and credit cards for customer purchases.

- Verified that customers are of legal age to purchase restricted items.

- Delivered exceptional customer service by providing helpful advice regarding color selection, application

techniques, and project ideas.

- Adhered to company policy guidelines related to health and safety measures when handling chemicals or equipment used in the paint department.

- Demonstrated an ability to multitask efficiently while managing multiple customers at one time.

- Collaborated with team members to complete projects in a timely manner while maintaining high standards of quality assurance.

- Identified opportunities to upsell additional products or services that would benefit the customer's needs.

- Monitored stock levels regularly to ensure adequate supplies were available for purchase.

- Greeted customers promptly upon entering the paint department and provided assistance when needed.

- Assisted in training new associates on store policies, procedures, and best practices for working in the paint

department.

- Developed strong customer service skills while assisting customers with paint selection and color matching.

- Built positive relationships with customers through friendly interactions and quality service.

- Demonstrated excellent communication abilities by effectively responding to customer inquiries and

resolving customer complaints.

- Ensured compliance with safety regulations by properly disposing of hazardous materials.

- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

- Cleaned shelves, counters, and tables.

- Placed special orders, submitted online orders, or contacted other stores to find desired items.

-Watched for and recognized security risks and thefts.

- Sold merchandise, completed contracts, and arranged for delivery.