Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Alexis Hubbard

Winsted

Summary

Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet everyone’s needs. A motivated, punctual, detail oriented team player with a positive attitude that thrives in fast pace settings. I truly enjoy giving patients the best possible experience I can provide to them, and I always give every job/task my absolute all.

Overview

6
6
years of professional experience

Work History

Dental Front Desk Supervisor

Canton Valley Dental
Canton
11.2021 - Current
  • During my time at Canton Valley Dental I've grown tremendously.
  • At this job it's very fast pace and busy since it's such a big practice.
  • From greeting each person with a happy face, checking patients in and out, answering the phone, installing insurance, confirming appointments, verifying insurance/ doing insurance breakdowns, going through the email, entering payments, running reports for the end of day process. I go through each account for the next day to find past due balances and where they come from to ensure we are prepared to collect and answer any questions the patient may have, also to make sure we have a smooth day ahead. Follow up on outstanding claims, ensuring all family members have hygiene appts scheduled.
  • I also am in charge of creating fair shift schedules for the girls at the front desk and ensuring coverage when needed.
  • I love to help out and seat patients in their rooms if the assistants are busy.
  • I have taken on treatment coordinating for 4 doctors in the office. I arrange payment plans for certain patients.
  • At this office we use the eaglesoft computer system.
  • I'm always willing and eager to help out wherever I'm needed.

Dental Front Desk

C&W dentistry
Winsted
06.2020 - 11.2021
  • As a dental receptionist/front desk employee I greet each patient with a smile and a positive attitude.
  • I have learned costumer service skills, computer skills.
  • Also I have learned how to multi task with phone calls and respect/comfort patients.
  • I've done billing and insurance verifying.
  • I've entered insurance payments.
  • I ensured a clean work environment by wiping everything down constantly in the waiting room, restroom, and the front desk.
  • I happily helped the assistants if they were backed up by cleaning up the room and getting their patients set up in the chair for procedures.
  • Talked to nervous patients to help calm them down, tried to make everyone smile and feel comfortable in the office.

CNA - Certified Nursing Assistant

Wolcott Hall
Torrington
01.2020 - 12.2020
  • I received my CNA license at Oliver Wolcott Technical HighSchool and started to work at Wolcott Hall for very minimal time due to the coronavirus, I did not feel comfortable working in a nursing home.

Education

High school diploma - Health Technology

Oliver Wolcott Technical High School
Torrington, CT

Skills

  • Patient Care
  • Vital Signs
  • Cleaning Experience
  • Caregiving
  • Medical Terminology
  • Phone etiquette
  • Treatment coordinating
  • Dental Receptionist
  • Insurance Verification
  • Front Desk
  • Scheduling
  • Eaglesoft
  • Leadership
  • Maintaining busy phone lines

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Dental Front Desk Supervisor

Canton Valley Dental
11.2021 - Current

Dental Front Desk

C&W dentistry
06.2020 - 11.2021

CNA - Certified Nursing Assistant

Wolcott Hall
01.2020 - 12.2020

High school diploma - Health Technology

Oliver Wolcott Technical High School

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