Alexis Huddleston
Cameron,SC
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leveraging 10+ years of expertise in Customer Service, warehouse, and Manufacturing to manage job functions. I'm an excellent communicator with focus on results. Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. I'm well known for strong collaboration skills and adaptability to changing demands, with focus on precision and detail orientation.
Overview
13
13
years of professional experience
Work History
POM Operator
BIMBO Bakeries, USA
03.2024 - Current
- Improved production efficiency by assisting machine operators in setting up and maintaining equipment.
- Demonstrated flexibility in job duties, readily adapting to changing requirements or production demands.
- Enhanced product quality by conducting regular inspections and promptly addressing any defects or inconsistencies.
- Increased overall product quality through meticulous attention to detail during operation processes.
Quality Lab Technician
Gehl Food and Beverage
09.2022 - 03.2024
- Maintained a safe work environment by adhering to safety protocols and proper handling of hazardous materials during laboratory procedures.
- Completed recordkeeping, filing and data entry duties.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Developed and implemented procedures to meet product quality standards.
- Reviewed production processes and identified potential quality issues.
- Reported problems and concerns to management.
Member Service Representative
SITEL
12.2021 - 09.2022
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained up-to-date knowledge of product and service changes.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Picker/Packer
Amazon Fulfillment Associates
09.2020 - 10.2021
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Labeled boxes and placed in outbound collection areas.
Picker/Packer
Eby-Brown
04.2019 - 05.2019
- Pick different candy products and place them into totes.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Labeled boxes and placed in outbound collection areas.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Completed shipping paperwork, attached appropriate labels, and scanned barcodes for tracking.
- Confirmed items picked for orders by keying codes into system.
Quality Inspector
MARSH PLATING
04.2016 - 03.2019
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Operated and maintained testing equipment.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Performed regular calibration checks on measurement tools, guaranteeing accurate readings during inspections.
- Recorded defects and coordinated issue resolution with development team and functional leads.
Sales Associate
Dunham’s Sports
07.2013 - 03.2016
- Operated cash register, collected payments, and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered incoming telephone calls to provide store, products, and services information.
Team Member/ Operator
Target
08.2014 - 08.2015
- Worked hard to learn required tasks quickly to maximize performance.
- Upheld high standards of productivity and quality in operations.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Cashier/Customer Service
Wal Mart
06.2013 - 05.2014
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Telemarketer
Dynamic Marketing
03.2012 - 04.2013
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Maintained and recorded customer information in database.
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
Washtenaw Community College
High School Diploma -
Willaim D Ford Career Technical Center
06.2009
Diploma -
John Glenn High School
01.2009
Skills
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Efficient multitasking
- Effective Communication
- Data Entry
- Customer Service
- Loading and unloading
- Warehouse Operations
- Data Collection
- Call center experience
- Computer Proficiency
- Microsoft Excel
Timeline
POM Operator
BIMBO Bakeries, USA
03.2024 - Current
Quality Lab Technician
Gehl Food and Beverage
09.2022 - 03.2024
Member Service Representative
SITEL
12.2021 - 09.2022
Picker/Packer
Amazon Fulfillment Associates
09.2020 - 10.2021
Picker/Packer
Eby-Brown
04.2019 - 05.2019
Quality Inspector
MARSH PLATING
04.2016 - 03.2019
Team Member/ Operator
Target
08.2014 - 08.2015
Sales Associate
Dunham’s Sports
07.2013 - 03.2016
Cashier/Customer Service
Wal Mart
06.2013 - 05.2014
Telemarketer
Dynamic Marketing
03.2012 - 04.2013
High School Diploma -
Willaim D Ford Career Technical Center
Diploma -
John Glenn High School
Washtenaw Community College
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